Introducing the Thomson Reuters Authenticator: one app to verify your identity to access to Thomson Reuters software, providing an additional layer of security when signing in, helping you protect your data.
Whether using this app to access Thomson Reuters software for work or personal use, multi-factor authentication adds an extra layer of protection to your data, wherever your software or data are stored. The easy-to-use design makes it simple.
If you’ve enabled multi-factor authentication for any of your Thomson Reuters software, logging in to that software will trigger the Authenticator app to notify you on your device. Simply press approve (or use Face ID / Touch ID) to complete the sign-on process, or press ignore if you’re not trying to access the software at the time.
Software that works with Thomson Reuters Authenticator allows you to authenticate on three levels:
1) Something you KNOW (your login and password)
2) Something you HAVE (your mobile device with the Thomson Reuters Authenticator app)
3) Something you ARE (Face ID / Touch ID)
• Automatic setup via QR code
• Support for multiple accounts
• Generate verification codes without a data connection
Bug fixes and performance enhancements.
Ratings and Reviews
Absolute Worst App EVER
I’ve downloaded a lot of non-functioning/worthless apps in my day, but this one takes the cake by MILES. I remember way back when, not so long ago, when the overriding goal of any app was to make your life easier. This one does the exact opposite. Sometimes I’ve spent hours, literally, just trying to log in with all of the obtuse, nonsensical hoops this idiotic app makes you jump through. And it still doesn’t function. I mean, I understand the goal of wanting to keep your financial accounts secure, so to that I say “Well done gents, mission accomplished!” I can’t even get into my own account. Whoever is in charge of this unmitigated disaster of an app needs to reassess their career trajectory and maybe pursue a more linear path perhaps as a fast-food fry cook (no offense to fast food fry cooks -may least they create something that actually has value - like French fries. This app offers nothing of value. I’m anxiously awaiting the day I can rate things with zero stars… When that day comes I’ll be back to change mine. Oh, and as an aside, the few folks who say this app is awesome most likely are employed by Thompson Reuters or related to them.
This is difficult to set up in the first place, it took weeks & someone else who managed to figure it out. Also, not migrating to new devices or at least making it ABUNDANTLY CLEAR that you’ll need to re-set up on a new device & should create a backup when you initially set up is the worst. I got a new phone & now can’t set up my Authenticator, as I no longer work for the company I needed it for, but still need it to access my W2 for tax purposes next year & can’t without this stupid app. There needs to be general emergency codes or an easier way. I get it’s for security but if I can’t access my information, it’s not really helpful.
Not sure why so many rate poorly
This took all of 2 minutes to set up initially and another 1-2 minutes to set up cloud back up. All of the people rating 1 stars don’t seem to understand technology or how MFA works at all (seriously dating themselves in their reviews… bold).
Easy to use, easy to understand. If you don’t understand it, google Multi-factor Authentication. This is MORE than 2FA and far better. It needs to be secure for obvious reasons so making it so you can just get into it from a different device without having set up the backup would be silly. You’re on a new device, it doesn’t matter that the phone number is the same, all of the other information on your phone (IMSI, TMSI, deviceID, etc.) DOESN'T match so of course it wouldn’t work.
Before you leave a poor review, ask yourself if it is the tool or if you just don’t understand how to use the tool.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Thomson Reuters
- 27.3 MB
- Requires iOS 9.0 or later.
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
English, Dutch, French, Portuguese, Spanish
- Age Rating
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