Esri Support 4+

ESRI

Designed for iPad

    • 4.7 • 17 Ratings
    • Free

Screenshots

Description

The Esri Support app brings Esri’s self-help resources, assisted-support services, and case management features directly from your smartphone.

With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues.
2. Navigate to product support pages and important featured content.
3. Explore the GIS Dictionary, SDS content, and other support resources.
4. Contact Esri Support directly by phone, submit case requests through a web form, or chat with us online.
5. Learn more about how to get support and the benefits of Premium Support.
6. Check on the status of your existing support cases, view your case history, review resolution notes, and more through the My Esri portal.

Get the app to access the full features and functionality of Esri Support App anywhere, anytime.

What’s New

Version 7.9

The app is now available in Swedish language.

Ratings and Reviews

4.7 out of 5
17 Ratings

17 Ratings

Ran.D.Kc ,

Great app, but missing some key functionality

The app is great and the AI chat bot is really cool. But the app is missing some key functionality. There is no search function for the technical articles, which is a hindrance for searching for related information. Also, there’s no SAML login option for organizational accounts.

Developer Response ,

Thank you for your feedback. We’re glad to hear you’re enjoying the app. We replaced the search functionality with the AI chatbot; the chatbot finds answers more effectively and is trained on all the latest technical content generated from Esri. We’re also working on the SAML issue and hope to have a solution soon.

Empty Now ,

need account

good grief! not everything is about the bottom dollar esri. can’t the app at least be free and open to all???

Developer Response ,

The app is free and available to all. Once you’ve downloaded the app, you can either continue without sign in or create a free public account.

App Privacy

The developer, ESRI, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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