eVoice – business phone number 4+

Works for me

We used as a primary phone, I get the calls with no problems and when a voice mail messages is left, we get notifications by email and text depending on how we set it up at the time. We also re route some calls to our cells or any land line with no issues. The only reason we don’t give it 5 stars is due to the lack of translating the Spanish voicemail messages left on our notifications. It can only text the message in English.

Works for My Part Time Business

I’ve used evoice off and on for a few years switching between this service and an answering service because I have a part time business at night for a holistic practice and a full time career. I have a landline for my practice that forwards to the evoice #. I now have an admin assistant that answers and returns my calls from evoice and that rings on both my cell line and the phone I gave my assistant when I’m working during the day she picks up and when it rings at night Or weekends I answer the calls. I also love the text feature when I want to contact clients without having to use my own cell # so can separate my life from business. I also like how you can record your own message and find music through other tool you can save download and upload to evoice. I have a custom message to give info to callers when we can’t pick up and other details. Yes at times it can be a bit sluggish it but if you delete the app then reinstall it often works and they update their apps at time to improve.

Developer Response ,

Thank you so much @MassachusettsMedium for taking the time to post such a wonderful and through review of the eVoice service. We are so happy to hear that the service is working the way it was intended. If you continue to experience App related issues or require additional support, please message us at ottawasocial@j2.com or contact our 24/7 support at 1-(877)-581-5789 and we will be happy to address these concerns. Thanks so much, ^FM

Don’t do it.

I have been looking around at phone services like this. I signed up for an account with ephone on Friday. It’s Sunday now. I logged in to check it out. I went into text messages to try it out. It said text messages was not available and to contact support. I didn’t want to cancel support to active text messaging on a paid phone service! One would think text message would be an option you didn’t have to call and activate! I want to cancel my account. You can’t just cancel your account. You need to contact support (shocking). I did about 2 minutes into the cancel conversation I accidentally closed the chat. I went through all the BS again to get to a chat person. He told me my account was closed. I said I had not received a confirmation email. I waited for them to respond. I said “hello?”. They said that because the chat was closed on the users end, there was no confirmation email sent to me. I asked them if they could resend it. They said that after this current chat ended that there would be an email with our conversations sent to my email address. An hour later, I’m still waiting. It seems like other people have commented on the lack of customer service with this app. I completely agree. I would suggest you go look elsewhere.

Developer Response ,

Hello @shawnstorey, this is certainly not the impression we want you to have of the service. Please message us at ottawasocial@j2.com with your account information, so we may address this matter with you. Thank you kindly, ^DH