European Wax Center

Name: European Wax Center
Rating: 4.4 (8807 reviews)
Author: EWC Franchise, LLC

Lifestyle

Free · Designed for iPad

8.8K Ratings
Ages

16+
Years
Category

Lifestyle
Developer

EWC Franchise, LLC
Language

EN
English
Size

76.5
MB

With over 800 European Wax Center locations nationwide and the most highly trained estheticians in the industry, staying smooth has never been more convenient. Easily book and manage your wax reservations, check your EWC Rewards points balance, save time at check in with digital pre-reservation forms, app self check-in and so much more! Download the app today and book now at a center near you.

Ratings & Reviews

4.4

out of 5

8.8K Ratings

The App is as awesome as the Wax
08/09/2019

Typical Millenial
I usually don't download apps for services because who needs the extra hassle? But this app was super simple! My newly created account integrated smoothly with my existing information from just calling to set up my appointments, including my upcoming appointment and wax pass information. I was able to reschedule easily -- they even made it so it automatically selected my usual technician and I didn't have to search for her work days & times. My only recommendation for making this app better is to remove some of the graphics to allow it to run a little faster. It's not SLOW, but does seem to glitch a little when loading a new page before it fixes itself.
The App is as awesome as the Wax
08/09/2019

Typical Millenial

I usually don't download apps for services because who needs the extra hassle? But this app was super simple! My newly created account integrated smoothly with my existing information from just calling to set up my appointments, including my upcoming appointment and wax pass information. I was able to reschedule easily -- they even made it so it automatically selected my usual technician and I didn't have to search for her work days & times. My only recommendation for making this app better is to remove some of the graphics to allow it to run a little faster. It's not SLOW, but does seem to glitch a little when loading a new page before it fixes itself.
App error and then you get charged
09/28/2024

GabToni
I’ve been an EWC customer since 2017. They always encourage you to use the app and I finally started using it a couple months ago to manage my appointments. The first (and only) time I cancelled an appointment using the app, there was a computer glitch and I ended up being charged $90 for services I had cancelled. My appointment was for a Thursday. I cancelled on the app on Monday. Wednesday, I didn’t get a text from the center, so I know the appointment was successfully cancelled on their end. They always text to confirm the appointment the day before. Then on Thursday, I get charged for the three services I cancelled. When I call to ask what’s going on, they tell me the system says I cancelled it Thursday and since it was a same-day cancellation, they have to charge me for the services. I explain that I cancelled on Monday and even go in and show them on my app tracking on iPhone that I didn’t even use the app on Thursday (but did on Monday) so how could I have cancelled on the app on Thursday? They also confirmed that on Wednesday they texted all their clients with Thursday appointments and confirmed that they didn’t text me. Because it had been cancelled already! But no one would help take the charge off my credit card even after acknowledging that they believed me. There was a weird app error and I’m left with the bill. Don’t use the app for anything important. Just call the center for everything or find a different waxer.
App error and then you get charged
09/28/2024

GabToni

I’ve been an EWC customer since 2017. They always encourage you to use the app and I finally started using it a couple months ago to manage my appointments. The first (and only) time I cancelled an appointment using the app, there was a computer glitch and I ended up being charged $90 for services I had cancelled. My appointment was for a Thursday. I cancelled on the app on Monday. Wednesday, I didn’t get a text from the center, so I know the appointment was successfully cancelled on their end. They always text to confirm the appointment the day before. Then on Thursday, I get charged for the three services I cancelled. When I call to ask what’s going on, they tell me the system says I cancelled it Thursday and since it was a same-day cancellation, they have to charge me for the services. I explain that I cancelled on Monday and even go in and show them on my app tracking on iPhone that I didn’t even use the app on Thursday (but did on Monday) so how could I have cancelled on the app on Thursday? They also confirmed that on Wednesday they texted all their clients with Thursday appointments and confirmed that they didn’t text me. Because it had been cancelled already! But no one would help take the charge off my credit card even after acknowledging that they believed me. There was a weird app error and I’m left with the bill. Don’t use the app for anything important. Just call the center for everything or find a different waxer.
Scheduling issues and logging of appointments on app
01/08/2021

Ladherstar
This app doesn’t show the reservations that are made for you at the EWC location. So at the end of each appointment they ask me if I would like to schedule my follow up and I say yes. It’s a Brazilian so I don’t come back for 4-5 weeks. I try referencing the app to confirm the date and time and there’s no indication that I have a reservation. I try checking my emails to confirm and I don’t see any confirmation emails confirming The appointment I just made at the location. When you make an appointment in the app it sends you a confirmation email. The app doesn’t register any reservations that you have made in person and even when you go through the website it shows as though you don’t have anything booked... the app doesn’t track your last visits or who was your sever so if you don’t remember their name you can’t book your follow up with them. When it sends out the confirmation email it doesn’t include the servers name.... Also the app makes you book an appointment through the website so it’s kind of like what’s the point of having an app?In short, it would help if the app tracked all your prior visits at least the date, location, and name of server. It would also help if the app displayed appointments made through the app as well as those made on site in one of the many EWC locations.
Scheduling issues and logging of appointments on app
01/08/2021

Ladherstar

This app doesn’t show the reservations that are made for you at the EWC location. So at the end of each appointment they ask me if I would like to schedule my follow up and I say yes. It’s a Brazilian so I don’t come back for 4-5 weeks. I try referencing the app to confirm the date and time and there’s no indication that I have a reservation. I try checking my emails to confirm and I don’t see any confirmation emails confirming The appointment I just made at the location. When you make an appointment in the app it sends you a confirmation email. The app doesn’t register any reservations that you have made in person and even when you go through the website it shows as though you don’t have anything booked... the app doesn’t track your last visits or who was your sever so if you don’t remember their name you can’t book your follow up with them. When it sends out the confirmation email it doesn’t include the servers name.... Also the app makes you book an appointment through the website so it’s kind of like what’s the point of having an app?In short, it would help if the app tracked all your prior visits at least the date, location, and name of server. It would also help if the app displayed appointments made through the app as well as those made on site in one of the many EWC locations.
a miserable, broken app
03/21/2022

carrieisabear
i’ve been using the app in its different iterations since about 2018 or so. it’s always been broken. at one point in 2019 or 2020 it completely stopped working and it seems they gave up on it and the website, so scheduling an appointment was frustrating. this new app doesn’t seem to be much better. the design is slightly more appealing to look at but the UX has not improved. the scheduling feature almost always has something wrong with it - once i went to reschedule an appointment and it was showing me that there were no availabilities at all for the rest of time. had to cancel and rebook completely. after one particularly bad appointment, i was prompted to rate my experience, but then that pop up went away before i could do anything and i have not been able to find it since. currently, im stuck with a loading screen that is preventing me from selecting anything at all and it won’t go away, even when i close the app and restart it. it’s genuinely one of the worst apps i’ve still felt compelled to use because i hate making phone calls and almost always have to reschedule my appointments due to work.
a miserable, broken app
03/21/2022

carrieisabear

i’ve been using the app in its different iterations since about 2018 or so. it’s always been broken. at one point in 2019 or 2020 it completely stopped working and it seems they gave up on it and the website, so scheduling an appointment was frustrating. this new app doesn’t seem to be much better. the design is slightly more appealing to look at but the UX has not improved. the scheduling feature almost always has something wrong with it - once i went to reschedule an appointment and it was showing me that there were no availabilities at all for the rest of time. had to cancel and rebook completely. after one particularly bad appointment, i was prompted to rate my experience, but then that pop up went away before i could do anything and i have not been able to find it since. currently, im stuck with a loading screen that is preventing me from selecting anything at all and it won’t go away, even when i close the app and restart it. it’s genuinely one of the worst apps i’ve still felt compelled to use because i hate making phone calls and almost always have to reschedule my appointments due to work.

We’ve updated this app to enhance your booking experience. With this new version of the app, we have- * Optimized your sign-in experience * Made it easier to quickly book your favorite services * Enabled pre-reservation form completion to save you time

Version 5.17.0

12/04/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

More by EWC Franchise, LLC

EWC Events

Business

You Might Also Like

Hello Sugar: Wax, Sugar, Laser

Book, Manage, Earn Rewards
Vagaro

Find Local Salon, Spas & Gyms
PetDesk

Healthy pets, happy humans.
Square Go

Discover your go-to’s
Apartments.com Rental Finder

Apts, Houses, Condos, and More
SharkClean

Lifestyle
Booksy for Customers

Book your appointments
Partiful Invites

Make Invites with Personality
edikted

Women's Clothing Online
Zillow Real Estate & Rentals

Buy & Sell Homes & Apartments

European Wax Center

Lifestyle

Ratings & Reviews

What’s New

Version 5.17.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by EWC Franchise, LLC

You Might Also Like