EyeCloud

Name: EyeCloud
Rating: 3.5 (437 reviews)
Author: Shenzhen VeePai IoT Intelligent Technology LLC

Photo & Video

Free · In‑App Purchases

437 Ratings
Ages

4+
Years
Category

Photo & Video
Developer

Shenzhen VeePai IoT Intelligent Technology LLC
Language

EN
+ 20 More
Size

202.1
MB

This software is specifically applied to Plug and Play IP-Camera. Apply the newest Plug and Play tech to completely solve problems in installing IP-Camera, using IP-Camera, this truly makes IP-Camera to be acceptable by common consumers.

Ratings & Reviews

3.5

out of 5

437 Ratings

Not as bad as the reviews imply
09/18/2018

JTob82
I am going to assume that bad reviews were due to previous versions of the app which had issues because the app works fine for me. A couple suggestions would be to add a motion detect feature and to improve the responsiveness. Having improved English translations would be nice as well. Overall, this is an affordable and easy to use camera/app. I would recommend to others.
Not as bad as the reviews imply
09/18/2018

JTob82

I am going to assume that bad reviews were due to previous versions of the app which had issues because the app works fine for me. A couple suggestions would be to add a motion detect feature and to improve the responsiveness. Having improved English translations would be nice as well. Overall, this is an affordable and easy to use camera/app. I would recommend to others.
Better Than Before
05/04/2018

ProbablyNoah
This app is better than it was a few months ago. It seems to be easier to connect the camera to WiFi now, and there are more features. Overall usage has improved, but it could be much better. A few headaches with this camera? It’s sometimes inconsistent in the way it works, and the English in the app is VERY broken - please, get a fluent English speaker to translate the app! Heck, I’ll do it. There are other things, but perhaps they’ve been fixed since the last time I used the camera; I’ll update soon. Initially, it took me 3 days to successfully set up the camera. Just now, it took me 5 minutes at my new house. Good job!Note to Developer: A really useful feature to add would be for it to record for 5-10 seconds or snap a picture every time it detects motion! Record and save to your phone when the motion detection is triggered. This would ensure that the camera cannot be compromised without catching who did it.
Better Than Before
05/04/2018

ProbablyNoah

This app is better than it was a few months ago. It seems to be easier to connect the camera to WiFi now, and there are more features. Overall usage has improved, but it could be much better. A few headaches with this camera? It’s sometimes inconsistent in the way it works, and the English in the app is VERY broken - please, get a fluent English speaker to translate the app! Heck, I’ll do it. There are other things, but perhaps they’ve been fixed since the last time I used the camera; I’ll update soon. Initially, it took me 3 days to successfully set up the camera. Just now, it took me 5 minutes at my new house. Good job!Note to Developer: A really useful feature to add would be for it to record for 5-10 seconds or snap a picture every time it detects motion! Record and save to your phone when the motion detection is triggered. This would ensure that the camera cannot be compromised without catching who did it.
Good and bad
06/22/2020

Prprncss
The camera is ok but the app is not so good. The picture is clear when in actual HD mode and the nite vision does a good job. Here is a list of issues that need to be fixed with the app.1-Email doesn't bind for password(no email received and not in my junk folder)2-Set to high resolution but when you leave app and go back in the pics blurry and even if it says high res you have to select it again to clear pic3-When you leave app the camera will move from position you set it to and/or zoom in all the way for no reason and I have to reposition it 4-Audio is garbled when you talk5-I changed the password and it took effect after about 5 minutes then reverted back to the old password that came with camera6-The gesture lock I have set several times and it works once and then deselects itself.7-When you go into local media to see where pics and videos are recorded locally(not on an sd card) it usually shows empty as I don't use this feature-however today throughout last night there are approx 30 videos that were recorded that I didn't do with different time stamps yet I can not view them...??? This really concerns me!***problems now also it keeps forgetting password-says it’s incorrect and won’t let me connect unless I reset it over and over
Good and bad
06/22/2020

Prprncss

The camera is ok but the app is not so good. The picture is clear when in actual HD mode and the nite vision does a good job. Here is a list of issues that need to be fixed with the app.1-Email doesn't bind for password(no email received and not in my junk folder)2-Set to high resolution but when you leave app and go back in the pics blurry and even if it says high res you have to select it again to clear pic3-When you leave app the camera will move from position you set it to and/or zoom in all the way for no reason and I have to reposition it 4-Audio is garbled when you talk5-I changed the password and it took effect after about 5 minutes then reverted back to the old password that came with camera6-The gesture lock I have set several times and it works once and then deselects itself.7-When you go into local media to see where pics and videos are recorded locally(not on an sd card) it usually shows empty as I don't use this feature-however today throughout last night there are approx 30 videos that were recorded that I didn't do with different time stamps yet I can not view them...??? This really concerns me!***problems now also it keeps forgetting password-says it’s incorrect and won’t let me connect unless I reset it over and over
Just horrible
02/05/2019

DennysCb2019
What can I say. The app worked fine with my first camera. I then changed my WiFi password and since the camera stopped connecting with my WiFi due to the password change, I decided to try and delete my camera from it so I could start from scratch.The app would not let me delete my camera, so I uninstalled the app completely. When I went back to log in to the app with my account name and password, it just sits there forever spinning and never logs in. Then to add more insult, I tried to register with a new account name and password, and it keeps saying “register failed”. Needless to say, no response to the e-mails I have sent and no response to my forgotten password recovery request. As a result, I will be returning the cameras I purchased, not because of the cameras, they seem to work great, it is the app that doesn’t work at all like it should.Update to my review. After struggling with this app I figured out the issues at hand. Hope this helps:First of all if you are having trouble setting up the camera on the app and you keep getting the message “ setup failed”, this is because your WiFi has special characters on it. I found this out after I tried to configure my camera with another hot spot which had a WiFi password with no special characters.Secondly, if you are having trouble registering or logging in to the app after you have removed it this because your WiFi may be blocking you from doing this. Try getting of your WiFi and logging into it through regular cellular data. This worked for me as well and I was able to get into the app. While there are some security concerns with this method, it seems to be the only way to get around this if you already have cameras in place and happen to change the WiFi password like I did.

Developer Response
Hello, when you encounter a rotation or registration failure, you can try to replace the network, then cross the APP, re-open the APP to run other functions!
Just horrible
02/05/2019

DennysCb2019

What can I say. The app worked fine with my first camera. I then changed my WiFi password and since the camera stopped connecting with my WiFi due to the password change, I decided to try and delete my camera from it so I could start from scratch.The app would not let me delete my camera, so I uninstalled the app completely. When I went back to log in to the app with my account name and password, it just sits there forever spinning and never logs in. Then to add more insult, I tried to register with a new account name and password, and it keeps saying “register failed”. Needless to say, no response to the e-mails I have sent and no response to my forgotten password recovery request. As a result, I will be returning the cameras I purchased, not because of the cameras, they seem to work great, it is the app that doesn’t work at all like it should.Update to my review. After struggling with this app I figured out the issues at hand. Hope this helps:First of all if you are having trouble setting up the camera on the app and you keep getting the message “ setup failed”, this is because your WiFi has special characters on it. I found this out after I tried to configure my camera with another hot spot which had a WiFi password with no special characters.Secondly, if you are having trouble registering or logging in to the app after you have removed it this because your WiFi may be blocking you from doing this. Try getting of your WiFi and logging into it through regular cellular data. This worked for me as well and I was able to get into the app. While there are some security concerns with this method, it seems to be the only way to get around this if you already have cameras in place and happen to change the WiFi password like I did.
Developer Response 02/13/2019
Hello, when you encounter a rotation or registration failure, you can try to replace the network, then cross the APP, re-open the APP to run other functions!

-Fix known issues and improve user experience.

Version 5.5.7 08/09/2021

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Shenzhen VeePai IoT Intelligent Technology LLC
Size: 202.1 MB
Category: Photo & Video
Compatibility: Requires iOS 10.0 or later.

iPhone
Requires iOS 10.0 or later.

iPad
Requires iPadOS 10.0 or later.

iPod touch
Requires iOS 10.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 20 more

English, Arabic, Bulgarian, Dutch, French, German, Greek, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
Age Rating: 4+

4+

Learn More
In-App Purchases: Yes

EyeCloud monthly card(US)-7 $4.99

EyeCloud monthly card(US)- 30 $12.99

EyeCloud half year card（US）-7 $28.99

EyeCloud yearly card(US)-7 $49.99

EyeCloud monthly card(EU)-7 $4.99

EyeCloud monthly card(OA)-7 $4.99

EyeCloud monthly card(EU)- 30 $12.99

AF Cry detection authorization $2.99

AF Departure detection $3.99

monthly card-7(KR try out) $0.99

Learn More