Complete Connected Safety: Cellular Medical Alert Support, Smart Fall Detection, 24/7 Monitoring, Urgent Kwikset Unlock, Crash Detection(iPhone 14+) & Stylish Accessories
Today’s older adults are more active & independent than ever. Unfortunately, falls & motor vehicle crashes continue to disrupt the best years of their lives.
FallCall Solutions has radically changed safety tech through non-stigmatizing, affordable innovation.
Welcome to the world's most comprehensive safety app: FallCall Detect!
24/7 Emergency Monitoring
US call center with trained emergency medical dispatchers providing customer service & emergency help.
Smart Fall Detection
Not every fall needs medical help. Backed by research, FallCall's "Smart" fall detection for Apple Watch can differentiate fall severity. Detected high-impact, standing falls will notify FallCall’s 24/7 monitoring services & caregivers while sending emergency services if needed.* Detected low-impact, sitting falls will notify a user’s caregroup only.**
4G LTE Cellular Medical Alert
With fall detection & two-way voice built in, notify emergency dispatchers & caregivers when help is needed. Available at FallCall.com.
Pair with Kwikset® Halo locks
Reduce emergency entry delays & eliminate the fear of EMS "breaking down the door." FallCall will unlock your Kwikset lock with ambulance dispatch.
Apple® Crash Detection (iPhone 14 & later)
First app in the world to integrate Apple Crash Detection into a 24/7 monitoring center.**
Connected Pendant Compatible
Add a Trelawear jewelry pendant(Trelawear.com) or FallCall Pendant with fall detection(FallCall.com) to remotely activate app within 100+ feet.*
FallCall Wristband
Discreet safety on your wrist. Change bands to match your style.
Other Features:
•16+ hours of fall detection on latest Apple Watch(results may vary)
•Adjust fall sensitivity
•Siri® activated Help Calls
•Elders may pair 5 caregivers
•Caregivers may pair 2 Elders
•Integrates with Health App
•Elder location & heart rate relayed to Caregivers during Help Calls***
•Elder Apple Watch & cellular medical alert battery levels sent to caregivers
•Works over cellular/Wi-fi/Bluetooth® for equipped Apple Watch & iPhone devices
Subscription 24/7 Monitoring Service:
•Staffed by trained Emergency Medical Dispatchers
•When a Help Call is triggered, our dispatchers will call you and/or your caregroup
•Real-time text updates sent to caregroup members during an event
•PSAP(Public Service Answering Point) technology
•Monthly subscription half the cost of most medical alerts ($17.99/mo)
Connected Pendant/Wristband subscriptions:
1) Caregroup ONLY Help Calls ($9.99/mo)
2) Caregroup + 24/7 Monitor Help Calls ($19.99/mo)
Subscription details:
Your Subscription Service starts when it is activated through the FallCall Detect App. Service will remain in effect for a minimum of one (1) month from the date of activation after which it may be terminated by either you or FallCall Solutions for any reason. Subscriptions will automatically renew unless canceled within 24-hours before the end of the current period. You can cancel anytime with your App Store account settings. Any unused portion of a free trial will be forfeited if you purchase a subscription.
For more information, See "Terms of Service" for details: https://www.fallcall.com/Docs/FallCallDetect-Terms-and-Conditions
*Subscription required.
**Fall detection will not detect all falls and will not always accurately differentiate between high vs. low impact falls. Crash detection does not detect all crashes
***As with all location-based services, it may not always be possible to determine your location. Multi-level buildings, parking garages, & even dense urban areas can make it difficult for satellites & cell phone towers to locate your exact location.
FallCall Detect is not a replacement for 9-1-1. If 9-1-1 is necessary, FallCall Solutions recommends calling 9-1-1 directly.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by FallCall Solutions is under license. Other trademarks and trade names are those of their respective owners.
Falldetect shuts off around 60 seconds after being started.. how do I keep running when needed?
Developer Response
Hello. Thanks for the outreach. This is strictly a permission issue that needs to be granted when you onboard the motion and fitness parameter. Remember: by granting the permission, the motion data is collected and processed on your device only. We just receive the data packet that a fall was detected and then send the help notifications out. Will email you the fix.
Detects high versus low - contacts right people
Terressa250
Offers simple interface with voice commands. Biggest advantage over other fall detection apps is that it identifies the type of fall and contacts the right type of help. If a low impact fall is detected and emergency support is not needed, it communicates the fall to caregivers/family members who can check on the user. If a high impact fall is detected it contacts the central emergency monitoring service (if you pay and activate it) and the caregiver — you don’t have to worry about an ambulance showing up if it’s not needed.
Excellent customer service
Bard398
Had some trouble getting my watch to recognize the app and emailed customer service. Got a very quick reply and they worked with me to get everything set up. My daughter was emailing as well and they even recognized that she was emailing about my issue and told her they were in the process of helping me. I was very impressed!!
User experience and customer service
R Roure
Very well thought out app. Great solution to replace single button alert devices.This Apple watch app greatly increases compliance, compared to dedicated medical alert devices.Newest version make it more user friendly.Service has been outstanding. Calls and emails answered same day. Some not so intuitive nuances are in place because of apple programming requirements with well programmed work arounds. As a physician with elderly parents this medical alert solution should be strongly considered.
•4G LTE Cellular Medical Alert support for monitoring & caregiver notifications
•FallCall Wristband enhanced controls
•FallCall Pendant fall detection on/off toggle
Version 5.2
The developer, FallCall Solutions, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
FallCall Solutions, LLC
Size
103.2 MB
Category
Health & Fitness
Compatibility
Requires iOS 16.7 or later.
iPhone Requires iOS 16.7 or later.
Apple Watch Requires watchOS 8.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.