FallCall Lite

Name: FallCall Lite
Rating: 4.4 (85 reviews)
Author: FallCall Solutions

Personal Emergency Assistant

Free · In‑App Purchases

85 Ratings
Ages

16+
Years
Category

Health & Fitness
Developer

FallCall Solutions
Language

EN
English
Size

105.3
MB

Simplified Medical Alert: Contact 24/7 emergency call center, Emergency Kwikset Halo unlock, Caregiver updates, and Connected Jewelry/Wristband Support! FallCall Lite was the FIRST medical alert app for Apple Watch with subscription access to an emergency call center. Important: FallCall Lite DOES NOT DETECT FALLS unless connected to FallCall Pendant with fall detection. Our premium app, FallCall Detect, has the features of FallCall Lite + our patented Smart Fall Detection on Apple Watch, Kwikset Connect, connected accessories & Apple Crash Detection. *** Today’s older adults are more active and independent than ever. Unfortunately, injuries continue to disrupt their lives. FallCall Solutions has radically changed safety tech through innovation that is accessible, affordable & non-stigmatizing. Welcome to simplified personal emergency response! 24/7 Emergency Monitoring Call center with trained emergency medical dispatchers to provide customer service help and emergency help when needed. Kwik-Unlock Reduce emergency entry delays & eliminate the fear of EMS "breaking down the door" for false alarms. Pair FallCall with your Kwikset® Halo lock app so when an ambulance is dispatched, your designated door will unlock. Connected Pendant Compatible Looking for a safety with style? Add a Trelawear* gemstone jewelry pendant or FallCall Pendant** jewelry-inspired medical alert with fall detection. FallCall Wristband Discreet safety on your wrist. Change bands to match your style. Standard features: •Siri® activated Help Calls •Elders can connect 5 Caregivers •Caregivers can pair 2 Elders •Integrates with Health App •Elder GPS location & heart rate relayed to Caregivers during Help Calls*** •Elder Apple Watch Battery level updates to Caregivers •Works over cellular/Wi-fi/Bluetooth® for appropriately equipped iPhone & Apple Watch devices •Works on iPhone with or without Apple Watch Subscription 24/7 Monitoring Service: •Staffed by trained Emergency Medical Dispatchers •When a Help Call is triggered, the monitor will reach out to you and/or your Care Group •Real-time text updates are sent to all Care Group members during an event(US Only) •PSAP(Public Service Answering Point) technology •Subscription half the cost of most medical alert systems US connectivity subscriptions: 1) 24/7 Monitoring for iPhone and Apple Watch: $14.99/mo 2) Trelawear or FallCall Pendant, Caregroup ONLY Help Calls: $9.99/mo 3) Trelawear or FallCall Pendant, Caregroup + 24/7 Monitor Help Calls: $19.99/mo 4) QVC/Trelawear Caregiver + 24/7 Monitoring Offer: 6 Months Free, then 119.00 every 6 months thereafter 5) Other 6 Month Subscription offers! Subscription details: Your Subscription Service starts when it is activated through the FallCall Lite App. Service will remain in effect for a minimum of one (1) month from the date of activation after which it may be terminated by either you or FallCall Solutions for any reason. Subscriptions will automatically renew unless canceled within 24-hours before the end of the current period. You can cancel anytime with your iTunes account settings. Any unused portion of a free trial will be forfeited if you purchase a subscription. For more information, see "Terms of Service" for details: https://www.fallcall.com/Docs/FallCallLite-Terms-and-Conditions *Trelawear connected jewelry available at Trelawear.com **FallCall connected jewelry and pendants available at www.fallcall.com ***As with all location-based services, it may not always be possible to determine your location. Multi-level buildings, parking garages, & even dense urban areas can make it difficult for satellites and cell phone towers to locate your exact location. FallCall Lite is intended for use only in the 50 United States. FallCall lite is not a replacement for 9-1-1. If 9-1-1 is necessary, FallCall Solutions recommends contacting 9-1-1 directly. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by FallCall Solutions is under license. Other trademarks and trade names are those of their respective owners.

Ratings & Reviews

4.4

out of 5

85 Ratings

Great Support
04/17/2020

Mavarnee
Terrific support whenever anything arises. Among the very best I’ve ever experienced!
Great Support
04/17/2020

Mavarnee

Terrific support whenever anything arises. Among the very best I’ve ever experienced!
Promising, but…
07/18/2021

Vulpe72
Was intrigued by positive reviews, but when we tried to set up the caregivers circle, encountered a number of bugs. First, the tests did not consistently reach all five members of the circle, which does not build confidence in an actual emergency. Second, there was no way to modify how alerts are prioritized, for example, ensuring they are seen when a caregiver is on a call and doesn’t have the app open. Hopefully, future versions can address these issues, as without these fixes it is not an ideal solution.

Developer Response
We apologize for any frustrations you have encountered. From our side, we can see that all notifications are being sent out to Care Groups for every Help Call. Cellular/WiFi/Bluetooth signals in addition to the operating system will dictate when and how they are received. As far as Notifications being received during Phone Calls, this is again directed by the operating system. We appreciate the feedback and will continue to brainstorm ways to deliver reliable notifications within the frameworks that we are given as iOS developers.
Promising, but…
07/18/2021

Vulpe72

Was intrigued by positive reviews, but when we tried to set up the caregivers circle, encountered a number of bugs. First, the tests did not consistently reach all five members of the circle, which does not build confidence in an actual emergency. Second, there was no way to modify how alerts are prioritized, for example, ensuring they are seen when a caregiver is on a call and doesn’t have the app open. Hopefully, future versions can address these issues, as without these fixes it is not an ideal solution.
Developer Response 08/01/2021
We apologize for any frustrations you have encountered. From our side, we can see that all notifications are being sent out to Care Groups for every Help Call. Cellular/WiFi/Bluetooth signals in addition to the operating system will dictate when and how they are received. As far as Notifications being received during Phone Calls, this is again directed by the operating system. We appreciate the feedback and will continue to brainstorm ways to deliver reliable notifications within the frameworks that we are given as iOS developers.
Wanted it to work
07/30/2020

Strohkr
Really really wanted this app to work but I can't seem to get it to work properly with my Apple Watch. It also notifies my caregiver if I cancel a call - do not like that feature.It's gone until they do some upgrades.

Developer Response
We apologize that you had a frustrating experience. Regarding the cancel call feature, that was a requested feature from a variety of Caregivers as evidence that their connected Elder is using the app. Although we try to design for the masses, perhaps the feature can be turned off with a toggle switch in settings. We thank you for the feedback.
Wanted it to work
07/30/2020

Strohkr

Really really wanted this app to work but I can't seem to get it to work properly with my Apple Watch. It also notifies my caregiver if I cancel a call - do not like that feature.It's gone until they do some upgrades.
Developer Response 08/01/2020
We apologize that you had a frustrating experience. Regarding the cancel call feature, that was a requested feature from a variety of Caregivers as evidence that their connected Elder is using the app. Although we try to design for the masses, perhaps the feature can be turned off with a toggle switch in settings. We thank you for the feedback.
Can’t add elder, goes in circles
05/25/2022

slhawk
Trying to add elder, asks for phone number, then goes in circles between phone number and asking for nickname… never send request, too many bugs. Disappointed

Developer Response
We apologize for any frustration. Please contact us at 203-736-7647 or email us at fallcallhelp@fallcall.com and we would be happy to assist you. We have not heard about this issue from our other users thus we would like to explore it with you. Thanks!
Can’t add elder, goes in circles
05/25/2022

slhawk

Trying to add elder, asks for phone number, then goes in circles between phone number and asking for nickname… never send request, too many bugs. Disappointed
Developer Response 07/17/2022
We apologize for any frustration. Please contact us at 203-736-7647 or email us at fallcallhelp@fallcall.com and we would be happy to assist you. We have not heard about this issue from our other users thus we would like to explore it with you. Thanks!

•FallCall Wristband compatible: discreet safety on your wrist with bands that match your style •Exclusive Trelawear Offer for QVC Customers •Updates and enhancements

Version 7.1

Dec 15

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Location
- Contact Info
- Contacts
- User Content
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- Usage Data
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The following data may be collected but it is not linked to your identity:
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