Field Service (Dynamics 365‪)‬ 4+

Microsoft Corporation

    • 1.5 • 53 Ratings
    • Free



Our next generation Field Service app powered by Dynamics 365. Go to for more information about the app and our Field Service solutions. The Field Service mobile app is specifically crafted to the field service worker’s needs with features such with robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more.

What’s New

Version 13.23014.10

Minor updates, bug fixes, and performance improvements.

Ratings and Reviews

1.5 out of 5
53 Ratings

53 Ratings

fltmgr22 ,

Very Poor Performance

This app is very poor performing. It rarely shows what has been assigned for the day correctly. The app has to constantly be reconfigured to change statuses and see edited bookings. For being a Microsoft product tied to a system that is supportive increase our efficiency, it’s incredibly disappointing. This app needs a lot better development so it runs seamlessly the end user. User acceptance is vital after all.

AgitatedGoblin ,

Microsoft should be ashamed to have published this app.

Having to use this app in my day to day work is the hardest part of my job. This app actively fights you and prevents you from doing the work you need to preform. You can offline update and reconfigure this app before work, and with in a few hours of your work day the app already is having issues again and is requiring yet more maintenance. The app literally struggles to preform the most basic actions that it is programmed to preform. I cannot recommend AGAINST this app enough, please consider all other options before condemning your self and your employees to this app.

Developer Response ,

We are sorry that the app did not meet your expectations. Please reach out to the following email if you would like to discuss your feedback in more detail

Spoonmoonfork96 ,

This app is a mess

Extremely temperamental to the point where I can’t complete certain work orders because it simply wont let me. Constantly goes offline, constantly kicked me out of work orders. Some serious repairs need to be made because I make my living using this app and it hinders any progress I try to make almost constantly. Please fix this buggy mess. I can’t believe Microsoft has their name attached to this.

App Privacy

The developer, Microsoft Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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