Find It, Fix It 4+

I’ve used this app multiple times and have received follow up several times, but the issues never fixed. The obvious one, illegal camping, the city won’t do anything about it, so they finally removed that as an option to report. Reported a giant dead rat on the sidewalk, they told me to bag it up and throw it in the trash. Nope. I’ve reported graffiti on a park mural that they never removed. Instead, a tent got set up there and eventually exploded with four propane tanks inside. This city is crumbling. As I redownloaded the app today to report a violent camper at a playground with parents removing their children who are just trying to enjoy their childhood, I remembered they removed the ability to report that, so I just gave up. Sad times. The concept of the app is great, but without a functioning city government, it’s pointless.

The reviews ‘Is Anyone There?’ And ‘ ...Useless’ are very unfair about the great effort Seattle is making to keep our City pulled together. I get that they didn’t get an immediate response but I can’t see how they don’t understand that it’s a big city and things get addressed only as the resources are available - that’s true for everybody on a personal level and more so on an institutional level. I use this app a fair amount and I can see the results as well as email explanations of where the request got routed and when it’s likely to be addressed. They also give me links that explain policy and programs that the City has enacted. All that is really useful and it should be appreciated that the City cannot control the bad behavior and irresponsibility that cause many of these issues in the first place. They are reaching out to the general public for an extra set of eyes to help keep up. I think that’s great, I’m proud of our city for doing it and I hope they keep Findit Fixit going.

Confirmed with a parking supervisor. The expected turnaround time for parking enforcement request is 7 to 10 business days. Every few days they check for parking enforcement requests. Those are then reviewed by a parking supervisor. From there it’s scheduled with a parking enforcement officer. 7 to 10 business days is almost two weeks.

This app is useless unless the illegally parked vehicle is still there after 2 weeks.

I was told by the parking supervisor, for real-time enforcement requests, call the Seattle Police non-emergency number. Those requests are directly dispatched to parking enforcement officer in the field.