Fingertip Drug Coverage 4+

The app lacks most of the information that made the desktop version so wonderful. Being able to access the PDLs, PA forms, formularies, etc was wonderful. I can't do any of that with the app as far as I can tell. The app is good for a very generic overview of coverage but it isn't nearly as useful.

I tried to use this several years ago and found it was…not worth the extra time and effort it took to be minimally useful. Now that I am being forced to switch to this because you are getting rid of the web version, I may need to find a new product. For a horribly busy clinician, there is no benefit to having to look up every single drug individually that I may have to try. Having access to the formularies meant I could have 1 favorite drug, find the name of the necessary formulary and figure out what other drugs were covered if not the one I wanted wasn’t. Having this website was sometimes the only thing that I could count on going right during an encounter with a patient. SUPER frustrating that this is the best you can do after having the web version. This is simply not useful. Not sure if you asked practicing clinicians how useful this was before releasing it but having to sit in front of a patient and figure out what medication is covered while they move on to the next topic…trying to make this work is just a waste of the very limited time we have.

Everytime I have to search for a new drug I have to close out the app and start over. Half my team can’t get access to the app because their credentials are not recognized. Many insurance formularies will use generic names for drugs that are still brand only and this app does not account for that, telling me it’s not covered when it is. There are drugs missing from the drop down list. There are drug classes missing from the drop down list. Without the website we have lost access to the hyperlinked PDF files meaning if there is a mail order stipulation or capsules versus tablets issue, I can no longer resolve that for my patients. Everytime I use the app I have to submit a bug report to the company. This is getting ridiculous and directly impacting my patient’s care on a daily basis.