Fox Communities Credit Union Mobile App provides members convenient access to our mobile check deposit, mobile banking, branch and contact information.
Ratings and ReviewsSee All
My only use for this app is to transfer money to and from accounts - works. Deposit checks - didn’t work for days after the update, now it has been working.
WORST PROBLEM: I’m trying to enroll in bill pay and it will not work. A notice is on your screen when you login into the app stating you need to accept the new terms and conditions for bill pay, well there is no options or area for me to find these terms and conditions. I get an error everytime I try to enroll in bill pay, spent 30 minutes talking to customer service and in the end we agreed that I need to go in and have someone watch me try to enroll in bill pay. There’s no other way to enroll into it besides digitally so I can’t just go in, sign some paperwork and I’m in the bill pay system. Instead they completely rely on this app for all of that to work and it does not work for me. I’m very tech savvy, 19 y/o and went to school for computer science at a university, trust me that I know how to find the couple buttons that should be on my screen for bill pay. Whelp they’re not there. Poorly poorly integrated update.
Clunky to use
My main qualm with this app is that it could easily be much more streamlined and user-friendly. I would highly recommend adding Touch ID for easier user access. Additionally, I always feel I have to click on too many needless options to get to where I’m trying to go.
Otherwise, I haven’t had any other problems with the app. Compared to other banking apps like Chase, this one is just very cumbersome to use.
I’ve never had a problem with this app, I agree with some of the previous reviews that the UI isn’t the smoothest.
But my biggest issue with the app is the fact that mobile deposits aren’t put directly into my account... I have an account at another credit union and they deposit up to $1,500 immediately, but here if you deposit after 3pm you have to wait until sometime the next day, and before three you still have to wait to get your money but it’s guaranteed by EOD.
- FOX COMMUNITIES CREDIT UNION INC.
- 21.8 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- © 2017 Fox Communities Credit Union
With Family Sharing set up, up to six family members can use this app.