Customers can now see energy price plan more easily, with plan rates added and new shortcuts from the Home and Energy pages. For ZEROHERO product, critical event earnings now appear in cost estimates and ZEROHERO benefits.

- Updated concession forms with clearer consent wording and fuel-type details - Clearer battery discharge guidance when battery charge is too low - Move-out requests now work for accounts pending switch-out - Smarter missing meter read alerts

General bug fixes and performance improvements

We've made refunds easier. You can now request a refund directly in the app using Request Refund button in Billing Dashboard. We've also introduced Push Notification Preferences setting, giving you more control over which notifications you'd like to receive.

We've enhanced the battery Event Log with more detailed control events, improved discharge tracking, and clearer explanations of battery charging and discharging behaviour. We've also improved the accuracy of battery history and fixed several issues to provide a smoother, more reliable app experience.

Bug fixes and performance improvements

Bug fixes and performance improvements

Bug fixes and performance improvements

Bug fixes and performance improvements

We've improved battery management with enhanced service-level battery visibility and control. We've also streamlined battery re-binding and added helpful solar metering information for eligible ZEROHERO customers.

The latest version includes bug fixes and performance improvements.

We've added a sign-up roadmap to help customers understand what happens next after joining. We've also improved the ZEROHERO Benefits page with a clear "Data pending" message when meter data isn't available and enhanced the WHOLESAVE battery view to show charging and discharging activity alongside the price chart.

You can now view information about your current plan, including the plan name, benefits, and time-of-use periods. Just tap Plan Details in the Account Details section.

The latest version includes bug fixes and performance improvements.

We've introduced Price Alert notifications for WHOLESAVE customers, along with general bug fixes and performance improvements.

Enhanced cost display for WHOLESAVE customers along with general bug fixes and performance improvements.

Stay on top of your energy costs with the new Budget Tracker function. Set your budget in the app, view your predicted bill based on daily usage, and quickly see if you’re over or under budget with clear visual alerts.

General enhancement on battery control and uploading meter reads for basic meter

You can now add and manage your concession card directly in the GloBird app.

You can now view your ZEROHERO usage directly in the app via ZEROHERO Benefits → Benefit Summary by selecting a date in the calendar. We’ve also added a warm reminder when you first access ZEROHERO, Four4Free, or WHOLESAVE after an offer becomes active, helping you get started more easily.

Customers using ZEROHERO, Four4Free, or Wholesave can now re-bind their battery directly in the app if it was previously unbound — making reconnection quicker and easier.

We’ve enhanced the cost-so-far calculation for customers using manually read interval meters, providing more accurate and reliable tracking. You can now also bind and manage Anker within the App.

We’re excited to introduce Gloria, our new real-time interactive agent, designed to assist you with basic enquiries. We’ve also added a new in-app refund feature, allowing eligible customers to request refunds and view their refund history easily.

You can now organize your move-out process directly through the app. We've also improved the battery control features, including a new high-demand function that lets you set power rates for charging and discharging. In addition, Wholesale customers can now bind and control their batteries within the app.

Improved battery control when your battery is bound to GloBird, along with general bug fixes.