Gong Cha (DC, MD, VA)

Name: Gong Cha (DC, MD, VA)
Rating: 4.8 (4617 reviews)
Author: PEBLLA, INC

Gongcha DMV New App - Milk Tea

Only for iPhone

Free · Designed for iPhone

4.6K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

PEBLLA, INC
Language

EN
English
Size

74.1
MB

iPhone

Savoring Deliciousness Experience tea perfection with Gong Cha (DC, MD, VA) . Order, sip. Your tea journey starts here! Order Ahead Order ahead and get your food without the wait! Loyalty Rewards Earn points with every purchase. Add your points and redeem for delicious Rewards. Referral Rewards Got friends? Invite your friends and get rewarded!

Ratings & Reviews

4.8

out of 5

4.6K Ratings

I love it!
01/09/2021

ilove996
I have to say I really like bubble tea, especially gongcha, it is close to my office. The quality is always great! Very friendly young people. I found it out yesterday that they have this new APP. It is a surprise to me. I start to believe gongcha has real deep pocket to develop this great APP. Compare it to Starbucks app, I have to say this one is butter. Fun to use, fewer click to order, get 10x points every time I order, and also get buy 10 get 1 free. The developer seems doing this exact for me! Hahahah. So easy to use compare to Starbucks. I also have some suggestions:1)Gongcha has many locations, why the app only serve 4 of them? This is confusing 2)I would like to have referral link and earn additional point. Hey, gongcha developer, can you really read my mind? Learn it from Uber!Over all, this is a great combination, best bubble tea and best APP. Only thing that I worried is, I might drink too much!! But it will force me to do more exercise, this is good for though. Keep going!!Received reply from developer. This is cool. By the way, I had Matcha with coffee jelly today. The flavor was really good. Great combination. Added it to my favorite for easy future orders.New Year I know this is crazy. But I have to say l really enjoy sucking all of the coffee jelly through the red thick straw. It’s fun and challengingIt’s too bad. Gongcha just launched new promotion, free topping through APP. But, not include my Coffee Jelly!!

Developer Response
Thank you ilove996 for your kind words and excellent suggestions!1) We are currently working on including all the DMV locations very soon. Please be patient and thank you for your support!2) Stay tuned for our referral program update. We guarantee you that Gong cha referral and reward program will be the most fun and rewarding one. Thank you for your feedback. Please stay tuned for our next updates and enjoy the Gong cha in the meantime. Cheers！ - AlaEat Inc.
I love it!
01/09/2021

ilove996

I have to say I really like bubble tea, especially gongcha, it is close to my office. The quality is always great! Very friendly young people. I found it out yesterday that they have this new APP. It is a surprise to me. I start to believe gongcha has real deep pocket to develop this great APP. Compare it to Starbucks app, I have to say this one is butter. Fun to use, fewer click to order, get 10x points every time I order, and also get buy 10 get 1 free. The developer seems doing this exact for me! Hahahah. So easy to use compare to Starbucks. I also have some suggestions:1)Gongcha has many locations, why the app only serve 4 of them? This is confusing 2)I would like to have referral link and earn additional point. Hey, gongcha developer, can you really read my mind? Learn it from Uber!Over all, this is a great combination, best bubble tea and best APP. Only thing that I worried is, I might drink too much!! But it will force me to do more exercise, this is good for though. Keep going!!Received reply from developer. This is cool. By the way, I had Matcha with coffee jelly today. The flavor was really good. Great combination. Added it to my favorite for easy future orders.New Year I know this is crazy. But I have to say l really enjoy sucking all of the coffee jelly through the red thick straw. It’s fun and challengingIt’s too bad. Gongcha just launched new promotion, free topping through APP. But, not include my Coffee Jelly!!
Developer Response 12/25/2020
Thank you ilove996 for your kind words and excellent suggestions!1) We are currently working on including all the DMV locations very soon. Please be patient and thank you for your support!2) Stay tuned for our referral program update. We guarantee you that Gong cha referral and reward program will be the most fun and rewarding one. Thank you for your feedback. Please stay tuned for our next updates and enjoy the Gong cha in the meantime. Cheers！ - AlaEat Inc.
A simple, smooth app that does exactly what it should do
12/26/2020

bioits
To be frank, I’m not that kind of person who regularly writes reviews. Was recommended by a friend for the tea place a while ago and downloaded this app trying to take advantage of the promotion couple weeks ago. I felt it deserved a good review after using it a few times.The app is very well designed and super easy to navigate through all options, way beyond my expectations. I have to say it is probably the smoothest app I have ever used. As a customer, I can care less about those fancy features. All I wanted is how I can easily order what I need. This app does exactly just that and provides great user experience with the simplicity, the speed/smoothness as well as the integration of Apple Pay option, etc. My only ask, please provide a link for easy access to reviews in the app. When trying to write my review, I was not able to find it and had to go to App Store to search, a little hassle but not a big deal.Overall nicely done and keep the good work!Tony Y

Developer Response
@bioits Tony, Thank you so much for your feedback. We really value your support and helping to improve your Gong cha experience. We will working on adding a easy access to App Store reviews. Thanks for your feedback @bioits Tony Cheers! - AlaEat Inc.
A simple, smooth app that does exactly what it should do
12/26/2020

bioits

To be frank, I’m not that kind of person who regularly writes reviews. Was recommended by a friend for the tea place a while ago and downloaded this app trying to take advantage of the promotion couple weeks ago. I felt it deserved a good review after using it a few times.The app is very well designed and super easy to navigate through all options, way beyond my expectations. I have to say it is probably the smoothest app I have ever used. As a customer, I can care less about those fancy features. All I wanted is how I can easily order what I need. This app does exactly just that and provides great user experience with the simplicity, the speed/smoothness as well as the integration of Apple Pay option, etc. My only ask, please provide a link for easy access to reviews in the app. When trying to write my review, I was not able to find it and had to go to App Store to search, a little hassle but not a big deal.Overall nicely done and keep the good work!Tony Y
Developer Response 12/27/2020
@bioits Tony, Thank you so much for your feedback. We really value your support and helping to improve your Gong cha experience. We will working on adding a easy access to App Store reviews. Thanks for your feedback @bioits Tony Cheers! - AlaEat Inc.
Well constructed app, easy ordering
12/24/2020

Win_Key
The app was very well built with easy and convenient features to allow customers going through the ordering flow. I like the following features:1. Account creation - integration with apple accounts with add-on mobile phone verification 2. Clean and easy menu selections- selecting drinks with clear navigation 3. Easy payment- integration with Apple Pay is nicely done4. Promotions- first time 50% off, yummy5. Smooth store selection and navigation - orders can be made with a scheduled time even when the store is closed. Choice of apple or google map adds one-click ease to start driving map.The only suggestion I have is to provide some details on vast number of choices like what they are for and how they taste.

Developer Response
@Win_Key Thank you so much for your feedback. We really value your support and helping to improve your Gong cha experience. Please see our responses below:1. Security and enhanced user's experience is our top priority. Thanks for appreciating our APPLE ID integration and TWO-STEP Verification;2. Stay tuned. We will make a huge improvement by adding the "bubble tea search engine" into the APP;3. Payment solution is AlaEat's core and fundamental strength. We will be adding more payment options incl. VENMO & CASH, etc. to make payment a breeze - or maybe a tap ; ) for the Gong cha lovers.4. 50% off is Gong cha's first initiative to reward the APP users. Stay tuned for our Reward Program that will be introduced very soon. We guarantee that you will fall in love with it.5. What a superb suggestion. We are currently working on adding descriptions to the drinks. Great minds think alike!Thanks for your feedback @Win_Key Cheers!- AlaEat Inc.
Well constructed app, easy ordering
12/24/2020

Win_Key

The app was very well built with easy and convenient features to allow customers going through the ordering flow. I like the following features:1. Account creation - integration with apple accounts with add-on mobile phone verification 2. Clean and easy menu selections- selecting drinks with clear navigation 3. Easy payment- integration with Apple Pay is nicely done4. Promotions- first time 50% off, yummy5. Smooth store selection and navigation - orders can be made with a scheduled time even when the store is closed. Choice of apple or google map adds one-click ease to start driving map.The only suggestion I have is to provide some details on vast number of choices like what they are for and how they taste.
Developer Response 12/25/2020
@Win_Key Thank you so much for your feedback. We really value your support and helping to improve your Gong cha experience. Please see our responses below:1. Security and enhanced user's experience is our top priority. Thanks for appreciating our APPLE ID integration and TWO-STEP Verification;2. Stay tuned. We will make a huge improvement by adding the "bubble tea search engine" into the APP;3. Payment solution is AlaEat's core and fundamental strength. We will be adding more payment options incl. VENMO & CASH, etc. to make payment a breeze - or maybe a tap ; ) for the Gong cha lovers.4. 50% off is Gong cha's first initiative to reward the APP users. Stay tuned for our Reward Program that will be introduced very soon. We guarantee that you will fall in love with it.5. What a superb suggestion. We are currently working on adding descriptions to the drinks. Great minds think alike!Thanks for your feedback @Win_Key Cheers!- AlaEat Inc.
Stopped counting my rewards
07/17/2024

fjucbebf
I used to go to gong cha all the time and eventually signed up for the rewards because, well, why not? It worked for a long time and I was excited to get the buy 10 get 1 free deal because it added +1 drink with every purchase. Once i got to 9/10, it stopped counting any purchased at lal since March. I thought it was just a bug and would resolve after a while, but i've bought at least 10 drinks since then. It still hasnt been fixed and I also haven't gotten the general rewards points at all :/ I emailed customer service and they were no help. It's a good app for pre-ordeeing but thats really all it's good for as the rewards dont work anymore.
Stopped counting my rewards
07/17/2024

fjucbebf

I used to go to gong cha all the time and eventually signed up for the rewards because, well, why not? It worked for a long time and I was excited to get the buy 10 get 1 free deal because it added +1 drink with every purchase. Once i got to 9/10, it stopped counting any purchased at lal since March. I thought it was just a bug and would resolve after a while, but i've bought at least 10 drinks since then. It still hasnt been fixed and I also haven't gotten the general rewards points at all :/ I emailed customer service and they were no help. It's a good app for pre-ordeeing but thats really all it's good for as the rewards dont work anymore.

We update the Gong Cha (DC, MD, VA) app regularly to make it more reliable and enjoyable for you. This version includes minor bug fixes and performance improvements.