LogMeIn Resolve 4+

Secure Remote Support: A Cautionary Review

First and foremost, let me assure you that this app is completely legitimate and NOT A SCAM. Like many other apps in the market, it's designed for REMOTE SUPPORT purposes.

It's crucial to understand that this app allows you to grant access to another individual, enabling them to view, control, and access your system. Exercise extreme caution and ONLY GRANT ACCESS TO PEOPLE YOU TRUST implicitly. Use your common sense; don't install the app just because a random person recommends it. This advice applies to all remote support apps. Once someone gains access, they might obtain admin privileges, install scripts, reconfigure your network, and access sensitive data, among other things.

Always be vigilant. NEVER VISIT SITES that display sensitive information and ALWAYS ACT WITH CAUTION to avoid potential scams.

Now, let's talk about the app itself. It's exceptionally well-built, responsive, and offers generous free usage limits. It caters to a wide array of use cases, making it a robust solution. However, it's unfortunate that its versatility also attracts scammers. Apart from this drawback, the app is excellent, especially for individuals managing their home systems or small businesses on a budget. With five free pro licenses, it provides an effective remote management solution.

Developer Response ,

Thank you for the positive review and acknowledgement that legitimate use of the app works well!

Scammers

Scammers are using this app to gain visual to your phone and gather information. Do not use or trust because it is not secure. This app allows broadcasting to access photos, emails, and so many other apps unnecessary for what you may have called in for!

Works Great

App worked great for my support issue. All of the one-star reviews seem to be from people that got scammed, and for some reason are blaming the app that the scammer used.

I wonder if these people are giving Gmail one-star reviews just because a scammer emailed them at their Gmail account.