GoToAssist Remote Support 4+

Support for v4

LogMeIn, Inc.

    • 1.6 • 20 Ratings
    • Free



GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad.

Support your customers when and wherever they need help.

• Unlimited live support that works seamlessly behind existing firewalls
• Screen sharing and remote control of supported devices
• Unattended machine access
• Intuitive touch and gesture controls
• Pinch to zoom
• Full keyboard functionality, including special keys (Alt, Ctrl, etc.)
• 128-bit AES encryption and end-to-end user authentication
• Connects over 3G/4G and Wi-Fi
• Free 24/7 support

Get started quickly:
1) Download and install the GoToAssist app on your iPhone or iPad.
2) Log in with your GoToAssist account.
3) Tap to create a support session and then send your user an invitation to connect.

What’s New

Version 2.1.4

UI improvements & bug fixes.

Ratings and Reviews

1.6 out of 5
20 Ratings

20 Ratings

Palacio Pics ,

Missing Administrator Option

The App is missis the option to access as administrator.
Please work on your app.

Jlv001 ,

I want to be a fan…

Where is v5?
Why no upgrade to service in v4?
Why does it disconnect in iPadOS Stagemanager ?

I predict you will continue to lose customers to competing products if you do not address these issues in a timely manner. Unfortunate, as I know we are reviewing other products ….because you do not address these issues in a timely manner.

mustardParty! ,

No support for v5

Pretty much all the client machines that have the unattended installer deployed are version 5, which this app can not see. Going through the web via mobile safari is a non-started since there’s no keyboard and right click support. Useless, still hangs on login after YEARS. Shame *bell ring*

App Privacy

The developer, LogMeIn, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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