I keep getting kicked off server mode. Then I have to leave server, connect to wifi, connect to grill, then join server again. Works on and off. Did everything support said. Still disconnects. Brand new wifi board and Grill is 6 feet from wifi btw. App also seems unfinished. Cant turn it on from work so it's hot when I get home to immediately start grilling. Cant toggle between point to point mode and wifi mode. Can't see what newest firmware is without updating and downloading to grill. Takes a while. Should alert that I already have the latest version first. Profiles could be good and are definitely the best part of the wifi feature. ***Update***I have been using this for a while now and, when home, works fine. None of the support suggestions work. Still disconnected on server mode when gone from home. WORSE YET, it does not background refresh. Only when I actually OPEN the app does it tell me that I have "reached target temp". This could take forever, really forever, if I don't actually open the app. Please fix. All permissions open for this app. It's a bug.

I use to love my grill, it worked great for awhile. Then about a month or so ago I started having issues. The app was doing weird things and stopped sending notifications. I contacted GMG and have done everything they said to do and try. After deleting reinstalling and resetting the grill the app still wouldn’t send notifications and then it wouldn’t even get on server mode. After a lot of back and forth and trying things they said to try I switched to the beta app and it worked on server mode but it had its own set of problems. The temps were about 50 degrees off and smoke was noticeably less and the alerts wouldn’t stop. Even with repeat shut off and alerts shut off. I tried going back to this app and it wouldn’t do it. Tried going back to the beta app and it wouldn’t connect. GMG sent a new board and I got it installed and back on to this app and still the same problems no notifications and server mode won’t work. Then they reply that it’s a bug on their end. But no fix date. So here I am with a grill with all the bells and whistles and the bells and whistles don’t work. I bought it so I could monitor my cooks without being near by and now I can’t. I could have saved money and bought one without all this stuff. I’m very mad with GMG right now. My grill will probably be up for sale soon and I’ll switch to a brand that actually has a working app. What a waste of money.

If that feels like it came from an old version of iOS. It lacks a lot of features you would expect in a modern day app. You should be able to search the recipes instead of having to visit each page. You should be allowed to swipe to go back. There should be a history of the meat temperatures when cooking. The app refreshes every time you open it which creates lag and it fails to deliver reliable information if the app is not open. You should be able to add multiple timers and stopwatches and give them names for different meats or other items that you’re grilling. You should be able to put the grill into Wi-Fi mode when it is on. The timer in a profile should be adjustable in case you forget to start it and want to run the profile for the remaining grill time. There are probably some other features that this app needs but that would be a good start.

Love my grill but I’m not sure how anyone could give this app more than a one star rating. You don’t get notifications unless the app is open and active on your screen... what’s the point then!?!? If you can’t just set a reminder to when you food gets to a certain temperature and walk away what’s the point? If you can’t set a reminder that your grill it’s a certain temperature then what’s the point? This app is useless. I’ve tried to call Green mountain to see if I’m doing something wrong and never herd back from anyone, both called and wrote in. Also had some issues setting my grill up that I called and wrote in on the same thing for just asking for help, didn’t hear anything back. After checking with a couple friends that have the same grill it seems as though I’m not making a mistake because they have the same issue with the app; I was however able to get my grill set up, fixed and working no thanks to green mountain. After being disappointed with the app and never hearing anything from green mountain to help I’ll probably just get a Traeger next time around. All in all. POOR customer service and POOR app.