Grifols Plasma Donor Hub 4+

I really thought it was going to be a hassle to make appointments or to reschedule and make donating More limited but that is not the case at all you can cancel same day no penalty, reschedule same day if needed , this appointment system might be a bit tricky for the older generation of people that really don’t like to use phones or tablets /computers most of those people can get younger family members to help out , and honestly it seems this system is just to help donors to get the screening done faster and the initial check in faster so that the facility won’t be swamped beyond capacity at higher volume
Times ,the app helps people know when to come and not to forget their days by checking online honestly my family was fine with the old way but over all this is a better way of doing it for the majority of people, I mean coming in at 9 am and not knowing if you can get to donate and waiting until 3 pm was no fun I am sure for anyone, this takes all the guess work and added time out of it because sadly while this part-Time job is paid for the time you spend they don’t pay hourly it is a salary based
Job so yes this app does really help everyone invest as little of their time as needed to get the job done and back on their way to living their lives !!!! A++++

As much as I appreciate the effort & the idea of booking an appointment ahead of time via the app, the issue is that 90% of the time when I booked a donation day & time when I arrive at the site, I’m typically not donating for another 30+ minutes. I think this is due because the site is under staffed; especially for the folks doing the screening process. The app itself seems pretty straightforward and easy to use, but my bigger point is that booking an appointment doesn’t equate to the relative time for the actual donation itself.

The title says it all. It’s too bad I had to give it a star to rate it. It’s completely useless. I called the “help “ line. No help at all, and they were oblivious to the problem with the crashed app. There is no update for it in the App Store either. I went to the Grifols website, and went to the “contact us” section. What a surprise! That’s broken also! I can’t even report the problem to them other than by phone, which gives me no confidence that this effort is even going to get to the right people to fix the problems I am experiencing. My app has face recognition, and that works, but then nothing else happens but a blue screen. I was told that I can make appointments by phone until the app is fixed, but I know for a fact my center won’t let me make any appointments by phone, “because you’re supposed to use the app.” Nice start to a new era, Grifols. I’m interested in seeing where the shipwreck goes from here.