Screenshots

Description

Access your Individual Market Guardian accounts and policies.
- View all policy or account details: coverage, people, riders/benefits
- For Individual Life and Disabilities
- Make secure payments and pay off loans
- Set up and manage automatic payments
- Change your billing schedule
- View payment history for up to the last 3 years
- View beneficiaries and riders
- Change your profile information
- Opt-in to receive statements & documents electronically
- Sign in with Touch ID or Face ID
- Chat with our Service Representatives

What’s New

Version 7.0

- Change your billing schedule
- Set up and manage automatic payments
- Bug fixes and performance improvements

Ratings and Reviews

4.6 out of 5
3.8K Ratings

3.8K Ratings

Ken Do It ,

Response to the developer response

You do not understand our reviews. The app does not provide adequate service to the policy holders’ account on many levels. Wake up! Fix the problems and enjoy happy customer experience.

Developer Response ,

Thank you for your feedback. While not all eTransactions are not available through the Guardian App, we would like to confirm that various eForm options can be completed by accessing your online account at www.GuardianLife.com.

TheDuke0215925 ,

Getting better, but lacks one major tool

With the recent update to go completely paperless and the ability to easily make payments online, Guardian is finally in the mobile app age. The interface is easy to navigate and uncluttered, which is a huge plus.

What it lacks (and the online platform as well), is the ability to fully manage your money. The ability to change the frequency of payments, which accounts, and to request loans or withdrawals would be incredibly helpful.

Developer Response ,

Thank you for sharing your feedback. We would like to confirm that the options to request a loan and update your payment frequency are available on our desktop site for optimized completion, though we are constantly looking for ways to evolve so we may serve our customers how, when and where they need it most. Should you need assistance navigating our website or app, we welcome you to contact us by email at ILSolutions@glic.com.

Thanks123$&@" ,

Garbage

Can’t even log in after the most recent update because the submit button can’t be accessed due to the keyboard. The Send button doesn’t work either. The fact that I have to re-enter my credentials after an update is ridiculous. Touch ID after an update has to be reset. Good insurance, lousy tech.

Separate from the app, the fact that I can’t pay my premium by credit card is laughable. When I inquired as to why, I was told that it was due to the USA Patriot Act/CIP, which is wrong on so many levels.

Developer Response ,

We understand you are experience difficulties accessing your account and we apologize for any inconvenience this may have caused. Please contact us by email at ILSolutions@glic.com and we will be happy to look into your experience further. You may also contact us to review your payment options.

Information

Seller
The Guardian Life Insurance Company of America
Size
37 MB
Category
Finance
Compatibility

Requires iOS 12.2 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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