Gusto Wallet 4+

Love gusto

I feel very safe with gusto. I have had many fraud issues in the past and I have been very happy with my experience with gusto. I love the vault features and how you can create goals and split your paycheck.
You can get a debit card as well.
I get my direct deposit into this account and my employer goes through gusto to provide a space where I can just my money sit there safe and save for anything I need. You can use one debit card outside gusto to transfer money I believe once a month . You can transfer to an outside bank takes a few business days .
Overall I’m really happy .

You have no right to be forgotten with GUSTO

I had to use this app for a brief 3 week temp job as required by the employer. After my job was completed I reached out to GUSTO to delete account. GUSTO conflated keeping tax documents as required by law with my request to delete the account. I then asked GUSTO to provide me the information in the user agreement where they state that once you use their service you may never opt out (including unsubscribing from emails). GUSTO didn't have this information available as it isnt part of the user agreement. So basically your personal tax info etc is open to hacking indefinitely is someone knows your email and can figure out your password. I now have to compel them to fulfill my request possibly by legal means. I would have never had used the app had I known this. Additionally their "customer service" is not located in the US so if anything goes wrong with your paycheck good luck rectifying that. I have sent 7 emails and got nothing but canned gibberish responses which only makes me more concerned about my personal banking and tax info. User beware with this "service" as it is not worth the trouble or risk of identity theft.

Developer Response ,

Thank you for your feedback here and we’re sorry to hear about your experience - We want to make sure you end up with the right team for this issue. Our policy on customer data is in our Privacy Policy, which aligns with industry standards, but if you have any questions/want to exercise these rights, please reach out to us at privacy@gusto.com and we’ll work with you on this.

User type: employee - wish it had more things

Loading is a little sluggish. Sometimes it fails to clock me in or out which is annoying. Would be nice if edit clock ins screen had radio buttons for common selections so I don't have to type "forgot to clock in" or " app glitched" every time. (Forgive the personal deficiencies, this does happen a lot.)

When I need to submit receipts, I can't do it from my phone cause the browser redirects to the app without asking. Most of the time my docs are on my phone, making for multiple extra steps and delays until I get to my computer at work. Inconvenient that the app does not have a document upload option or the web doesn't let you choose to continue in the browser.

Otherwise it's fine. It's nothing special and nothing horribly awful. Perhaps a time clock widget could be developed for the Home Screen? Not sure if widgets allow a feature that would still need Face ID to work.

Developer Response ,

Hello, we appreciate your feedback here. We would like to take a deeper look into your concerns to provide a solution. Please reach out to Support@gusto.com. We look forward to hearing from you.