BILL Spend & Expense (Divvy‪)‬ 4+

Huge time saver!

I legit almost cried with how easy it was to use Divvy for the first time. I travel quite a bit for work and searching between multiple emails, uber/lyft apps, and let's not forget the old paper receipts, was a nightmare. Add having to wait for a transaction to finish processing (2-3) before uploading those receipts and doing my expenses was my least favorite part of my job. Not with Divvy! It's a breeze. A transaction is processed and a notification is sent to your phone where you can immediately snap a photo and upload a receipt and categorize the expense. And I don't think about that expense ever again. This truly saves me a few hours of time each month.

Lots of headaches for something that should be simple

The value proposition of Divvy is nice on paper, but the way things are setup makes actually paying for stuff 10x harder than it needs to be. Budgets have people and people have funds within each budget. You can't share a budget with multiple people; each person must have a specific amount of the assigned funds given to them.

Because of this, if you want to buy something, you have to have enough funds assigned to you in one budget. If you don't have enough funds well... Good luck. You have to go into the budget, determine how much is available because the calculations in the app are usually inaccurate or don't make any sense, remove allocated funds from someone else (if they have enough) or increase the size of the budget. Then restart the app so the new budget is updated and assign the new amount to yourself (good luck if budget is recurring). If you made it that far, you can finally put in your credit card number (that you can't see in the app for some reason) and pray that you did everything right so you can pay for lunch.

Developer Response ,

Hey Mitch. We definitely hear you on this feedback around budgets and have an exciting roadmap including most of these things. As heavy users of Divvy ourselves, we're looking to make these shortcomings strengths throughout 2020. If you're open to chatting, shoot an email over to Tyler, our VP of Product (tyler.hogge@divvypay.com) He'll be keeping an eye out for it. - Jacob

The days to process payment are way too long!

I think the concept is really great. I like being able to manage and divvy money to my team. Track their spending and the feature that allows them to have their own spend card, upload receipts, contact divvy for support questions and request more funds on the app are all great. My issue is that they gave me a very limited budget. My team spends money quickly so I pay the accrued immediately when it is spent in order to have more available funds but it takes it takes more than Five business days for the payment to process unless I do a wire which costs me fees. That is a very long time to wait and a major issue I have with me being able to fully utilize the app. It takes four months to even request additional budget or credit limit. Hopefully they work on faster payment processing times or options to have instant funds available if we pay the balance.

Developer Response ,

Hi there, Karli here with Divvy product ops. Thank you for the thoughtful feedback. I'm sorry that you are experience slower than desired processing times, that's definitely not what we want to hear. My VP of product, Tyler Hogge, is interested in hearing more about the issues you're facing and any other feedback you have about Divvy. If you're willing to help, please reach out to him via email - tyler.hogge@divvypay.com.