HAVEN - Preventative Security 4+
Haven Lock, Inc.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
The HAVEN app is used to control HAVEN Connect, a preventative smart lock for doors. The HAVEN app uses BlueTooth in your smart phone to lock and unlock HAVEN Connect. Additionally, the app allows you to send guest passes to allow others to access your home. You can even schedule guest passes for certain days and times.
Add the HavenLock Gateway Hub and have access remotely to your lock and receive attack detection notifications for any unwanted forced entry attempts.
What’s New
Version 4.0.13
1. Continue with Apple
- Existing users can switch from logging in with your email to logging in using your Apple ID. Simply Sign Out from the app, and then Continue with Apple.
- New users can Continue with Apple and use your Apple ID to log into Haven. Alternatively, you can create a new account using your email address.
2. Keychain Support - If you login using your email account, you can save your credentials to the Keychain so you don’t have to manually type in your email+password later.
3. Voice-To-Open - Siri Shortcuts are automatically created for all Haven locks (iOS 16 is required).
4. Dark Mode Support - Light or Dark display will be used based upon the iOS Display setting.
5. Enable FaceID or TouchID for enhanced security - As an added level of security, you can enable FaceID or TouchID to prevent unauthorized users from opening the app.
6. Delete Account Support - Users who stop using their Haven locks can delete their account and all associated eKeys from the Settings menu.
7. Bug fixes and other performance improvements.
Ratings and Reviews
Great app but could be better!
The app works and don’t crash stable platform. Not a lot of flexibility I can unlock and lock my doors and give out keys. Very cool functionality.
Would be awesome to integrate with Apple HomeKit or offer the flexibility to schedule opening and closing. Like automatically set over night or leave open during high traffic times and auto lock during less traffic.
That not hardware that’s code and very simple.
Guest E-Key
The guest e-key function is not practical. The guest should not be required to create a profile on the HAVEN app in order to temporarily unlock the door. If they don’t own a HAVEN lock, they have no other use for the account once they’re done unlocking my door. Please add a guest access on the app that doesn’t require the guest to create an account. Or better yet, a way for the guest to use the e-key without having to download the app at all. If this is used for a guest staying in a short term rental, the guest does not want to download an app to use a few times.
Frustrating Experience – Bluetooth Broken, No Support Response
I’ve been using Haven Lock for years, but ever since switching to my new iPhone 16 with iOS 18.5, I haven’t been able to connect to the lock via Bluetooth — the app simply won’t detect it. I’ve followed every troubleshooting step: reset the lock, reset network settings on my phone, reinstalled the app, and even tried a full factory reset. Nothing works.
What’s even more frustrating is the lack of support. I contacted Haven Lock twice through their website using the support form, and never received any reply. No confirmation email, no follow-up, no solution. When your front door security relies on a smart lock, this level of customer service is not acceptable.
This feels like a serious compatibility issue with iOS 18.5, but without any acknowledgment from Haven, I’m left in the dark.
I hope they fix this fast — and start responding to customers who are locked out of their own homes, quite literally!
App Privacy
The developer, Haven Lock, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- HAVENLOCK INC.
- Size
- 16.3 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Copyright 2012-2023 UniKey Technologies, Inc.
- Price
- Free