To keep patients at home and safe from exposure to the coronavirus (COVID-19), Heal telehealth video calls currently have a zero-dollar copay for many insurance plans.

We've resumed home visits in zip codes where Heal house calls are available. All medical staff will visit your home wearing PPE (face masks, gloves, and disposable gowns). The medical staff checks their own temperature twice daily and all equipment is disinfected before and after each visit. If you have one, please wear a face mask during your visit.

If you have symptoms for COVID-19, then please choose the 'Talk to a doctor' option so you can be treated by a Heal doctor remotely, via video or phone.

Heal is your family doctor, in your family home. Quality, comprehensive urgent, pediatric, preventive, and family medicine – in the privacy, comfort, and convenience of your own home.

Avoid travel and exposure to contagious viruses at the doctor's office or urgent care. Heal gives you the convenience of an on-demand house call or video call with a Heal Doctor 7 days a week, 8am to 8pm, 365 days a year – including weekends and holidays.

New York Times — "Bringing back old-school techniques with new-school technology."

Heal telemedicine is available to 102 million Americans in:
• California
• Georgia
• Maryland
• New Jersey
• New York
• Virginia
• Washington
• Washington, D.C.

If needed and where available in your zip code, the Heal Doctor can schedule a house call to your home. Search the full list of cities where Heal house calls are available:

Got questions? | (844) 644-HEAL | Chat in the app

• Easily book telemedicine video calls for on-demand urgent care or pediatric, preventative, or family medicine care.
• Talk to an on-demand doctor in two hours or less, or schedule ahead when it's most convenient for you.
• If needed and where available, the Heal Doctor will schedule a house call to visit you at your home.
• Heal Doctors are licensed, highly trained, and thoroughly vetted physicians and providers.
• Create a profile for each member of your household.
• Set your Preferred Doctor to see the same doctor again and view their schedule first. Each family member can have their own Preferred Doctor.
• Integration with the Apple Health app gives you the option to share your health data and Health Records (requires iOS 12 or higher) with your Heal Doctor for better care.

Insurance and Pricing:
• Easily add your insurance info in the Heal app, get real-time eligibility and see applicable co-pay amount upfront, before you book.
• Without insurance, pay the out-of-pocket fee: flat $79 for telemedicine and just $159 for house calls. We never bill you after your visit.
• Heal accepts Medicare insurance in California, Washington DC, Georgia, Virginia, Maryland, and New York. Washington state and New Jersey are coming soon.
• In California, Heal is in network with the following insurance providers: Aetna, Alignment, Anthem Blue Cross California, BlueShield, TRICARE West, Cigna, GEHA, Health Net, HealthSCOPE, Molina Healthcare, Humana, California Preferred IPA, UMR, and UnitedHealthcare.
• In Georgia, Heal is in network with the following insurance providers: Aetna, Anthem, Humana, UnitedHealthcare and Wellcare Health.
• In New York, Heal is in network with the following insurance providers: Empire and Oscar (and Cigna and UnitedHealthcare soon)
• In Washington DC, Heal is in network with the following insurance provider: CareFirst BCBS.
• In Washington state, Heal is in network with the following insurance providers: Aetna, BridgeSpan Health, and Regence BlueShield.
• There are no additional costs for seeing a doctor on-demand using Heal. All lab tests and prescriptions are paid separately.
• Use Apple Pay to pay quickly and securely.

Licensed, background-checked, caring doctors and providers on-demand 7 days a week:
• Pediatricians for kids
• General practice and internal medicine doctors for adults
• Family medicine doctors for the whole family

Please refer to if you need an ADA compliant way to access this information.

What’s New

Version 4.31.0

We update the Heal app frequently to make it easier for you to access care in the comfort of your own home! Here is what you will find in the latest update:
- Improved stability

Ratings and Reviews

4.9 out of 5
3.1K Ratings

3.1K Ratings

TennisChickNum1 ,

Amazing! Hope they continue to serve patients and expand

Was absolutely amazed by the convenience of the doctor visit and the professionalism.
As parents of 2 young children, when I caught what my toddler had, and already spent time off work taking the kid to pediatrician, I did not want to spend even more time going myself.
With Heal - doctor and assistant came to our house, after work (6-8 pm) in the two hour window selected. As the appointment time approached, received a text with better time estimate of half hour time of arrival. Within half hour visit, they took my vitals, discussed the concerns, and sent the prescription to the local pharmacy. Great doctor experience - not rushed at all. So convenient sitting at home instead of at urgent care. After, I just had to quickly stop by the pharmacy afterwards to get the meds, which were already ready. Absolutely amazing! I was a bit skeptical at first. Now am a believer! Asked the doctor - and they have pediatricians and family doctors doing house calls. It really is like what you see in movies from last century. Or what Europe has today even :-). I really hope this service scales and takes off. Very convenient!
Unbeatable price too: was $0 out of pocket because insurance covered it. But even if you have visitors from out of town/country without insurance - out of pocket cost is only $100. Much cheaper and definitely more convenient than going to some doctor's office or urgent care.

Developer Response ,

Thanks so much for sharing and we appreciate your support!

The Heal Team

ChemKitty ,

O.M.G. I LOVE Heal !!!!

I just had my first Heal appointment in the comfort of my own home and I felt compelled to immediately write a review because everyone should know how incredibly amazing this app/service is. Do not hesitate to use this service or worry about the one review that didn't like it because I'm telling you this is the best thing that's ever happened to me. I'm not one to go to the doctor unless I'm really sick, in which case I usually go to urgent care, but who wants to go to urgent care? The doctor arrived with an assistant, examined me thoroughly, and was so kind and knowledgeable. Overall it was just an incredible experience. I can only imagine how fantastic this would be for people with children. They take insurance, and if you don't have insurance even more reason to choose them, because it's very affordable. I'm still in awe at how amazing this experience was. Thank you for offering such a compassionate service. The Dr. told me their goal is to take the cost out of overhead and be able to spend more time with patients. Wow. We are never more vulnerable than when we aren't feeling well and to be treated with such kindness and care in my own home was a dream. Heal, you really get me and I will be a loyal patient from this day forward.

Developer Response ,

Thanks so much for sharing and we appreciate your support!

The Heal Team

StripeOshiro ,

The Best There Is

We have been happy Heal patients since my oldest son was born in 2016. Their providers have seen our family through countless colds, flu viruses, ear infections, bronchitis, strep throat and even RSV. We are always so impressed with how thorough they are with their examination - I’ve never felt rushed as either a parent or patient - overall professionalism, punctuality, courtesy and friendliness. Never again will I wait at urgent care when Heal provides such fantastic service. In fact, Heal’s pediatric staff took the initiative to coordinate an ENT referral after seeing my eldest for recurrent ear infections. Thanks to their efforts, he was finally able to get the treatment he needed, putting an end to chronic ear pain and reversing observed delays in speech development. Plus, now that they’ve partnered with my insurance carrier, it’s cheaper to get a house call from Heal than to haul my kids to the pediatrician or drag my own sick self to my primary care provider. In terms of efficient and convenient healthcare, Heal is simply the best available.

App Privacy

The developer, Get Heal, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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