HHAeXchange‪+‬ 17+

For IL, MA-SD, MI, TX Users

Homecare Software Solutions, LLC

    • 1.5 • 393 Ratings
    • Free



The caregiver app for homecare, self direction, or Care Insights in Texas, Illinois, and Massachusetts.

Learn more about each mode below.

HHAeXchange+ provides a simple, fast, and secure mobile experience to connect caregivers with homecare agencies or self-directed employers. To satisfy the 21st Century Cures Act requirement, this app will only record a caregiver’s location when they clock-in and clock-out.

HHAeXchange+ has three modes:

-- Agency mode, for caregivers employed by homecare agencies
-- Self-Direction mode, for family and friends serving as caregivers
-- Care Insights mode, for payers that need member-related questions answered and recorded

Agency mode for homecare empowers caregivers to:

-- Clock in and clock out with location services or FOB
-- Manage their schedule on-the-go
-- Create unscheduled visits
-- Record plan of care duties
-- Conduct skilled or non-skilled visits
-- View member information like demographics, plan of care tasks, or get directions to the member’s home
-- Communicate with agencies in real-time through the Two-Way Chat Message Center

Self-Direction mode allows caregivers to:

-- Start and end a shift
-- View consumer information

Care Insights mode allows caregivers to:

-- Provide responses to member-related health and environment questions
-- Proactively monitor member health
-- Measure against the progress on a specific plan of care to improve member outcomes

Disclaimer: HHAeXchange+ requires an active internet connection (3G, 4G, or WiFi)

What’s New

Version 24.05.02

The latest version of HHAeXchange+ includes bug fixes and enhanced accessibility features.

Ratings and Reviews

1.5 out of 5
393 Ratings

393 Ratings

Zukilu ,

Very Annoyed

After the app finally got my schedule in and kept it in, I was happy that I was able to clock in and out. The GPS has never worked though. It shows me to be over 4,000 feet away. After the last update was installed, everything disappeared. So, I have to call my coordinator at least 2 or 3 times a week to give my hours. Today she called me as half my hours had disappeared on her end after I’ve given them to them twice.
Yes, I’ve called IT and I understand they are probably overloaded with problems like mine but they could at least return my VOICEMAILS and tell me approximately when they may get back to me. Needless to say, I’m very frustrated!!!!!! Oh, I actually rate this app less than a star. I think they went live before they were ready. They need to reload mine at least.

-Paulie R- ,

Still has some issues.

The app was doin alright after the new updates. Faster loading time, and less of a tendency to delete my schedule data. GPS still doesn’t work right tho.

Anyway, I started having issues with it again after it wouldn’t let me log in using my fingerprint. I was like “okay” and I tried logging in with my password instead, but then I keep getting this dumb error that says something about “please log out, and log back in to fix the issue” BUT I’M NOT EVEN LOGGED in 💀 that’s the issue. How am I gonna log out if I can’t even log in, man?

This keeps happening over and over, even after closing the app and opening it again. I even restarted my IPhone and, nothing. Same results.

Sandra111 ,

What a sorry EVV app service Texas has signed up with

I have not had any problems with this app until they updated their version three days ago. Now I get repeated messages that I am not logged into Internet service Therefore, I cannot login and record my time. It tells me to establish an Internet connection and try to login again. Well, everything in my house and all the other apps on my phone have no problem & are logged in to internet so it’s working fine. It is only this app that cannot seem log on after their version update!! And yes, I have deleted it and reinstalled three times and it makes no difference.

App Privacy

The developer, Homecare Software Solutions, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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