HHAeXchange 17+

Works really good for me. How ever i do wish that we could put in for time correction through the app that allows clients to sign off on the time corrections. I usually clock in once I’ve gotten in the door. However there are times that as soon as i walk in I’m need by the client and will forget to clock in until it’s about time to go. Witch means a trip across town to the office to get a paper form. Back to the clients house then back into the office in a timely manner for bill. It would really make things more convenient corrections and my life a whole lot easier plus save me on gas

Most apps have issues at some point and that's totally understandable. However this one has had issues from the beginning and it's never been fixed. To start off, when I got a new phone I was no longer able to clock in via Today's Schedule section. I was having to call in to clock in daily. After some playing around on the app I found that I could go to the visits section to select the visit date from that list to clock in and out that way. But even that way isn't reliable. There's at least 3/4 times a month I'll get an error message and am unable to clock in/out. Our agency has really gotten on to all employees about clocking in and out and doing so on time but we can rarely do anything about it with this app. And fyi, agencies are losing money in some instances. When we can't clock in or out or if the agency has to clock is in/out too many times, they won't get paid for those hours. And for reference I have the iPhone 14 pro max which is now a year old. I really thought that by now the app developers would have fixed the issue with being unable to access today's schedule on it. But even before the switch I still had these issues at times but just got worse after I got the new phone. So beware if you're buying a new phone and transferring to it. It most definitely will not be a seamless transfer and will cause you more trouble than it's worth.

This app freezes CONSTANTLY on Droids. Works ‘fine’ on iPhone BUT it’s obviously made for like the iPhone 4 or something not the new iPhones. The keyboard is absolutely HUGE & ridiculous. Also every time I switch apps to check something it logs me out automatically EVERY SINGLE TIME. The thing that others me the MOST is you can ONLY GO BACK SO FAR (maybe like 2 weeks) to see your clock in times and NO FURTHER so there is NO WAY I can compare what they ‘tell me’ my log in times were. The most annoying thing is you can NOT see your percentage for the Month !!!!!! WE NEED TO SEE OUR PERCENTAGES (%’s) FOR THE MONTH. Plus the office NEVER knows whet it is anyways. This is unbelievable, unbearable & unacceptable !!!! Whoever designed this app didn’t know what they were doing it’s like created by a high school kid. I could design one better & I only took computer programming classes.