iPhone Screenshots


HHAeXchange Mobile Application

The HHAeXchange Mobile App empowers caregivers with an easy-to-use app to clock-in and out right from their smartphone.

Seamlessly connected to their agency and available in multiple languages, the Mobile App allows caregivers to view their schedules, get directions to the patient’s home, clock in and out, communicate with their agency, and accept new cases – all while on-the-go.

-- Electronic Visit Verification (EVV): Clock-In and Clock-Out with the simple tap of a button. Whether the visit occurs in the home, or out in the community, HHAeXchange will verify the start of the visit by matching an approved patient address to the clock-in GPS coordinates.
-- Scheduling: See your scheduled visits in real-time. View patient info like demographics, plan of care tasks specific to the patient, and directions to the patient’s home.
-- Case Broadcasting: Get immediate notifications when a shift becomes available and request or reject it on the spot.
-- Visit Notes: Easily add comprehensive visit notes, including text, image, and/or recorded audio.
-- Messaging: Communicate with your agency in real-time through the App’s Message Center.

Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi).

What’s New

Version 20.10.01

-New Compliance feature with information, drill downs and indicators for your compliance items. (Agency Configured)
-New "I'm Awake" button on Visit Details page to document that you are awake and servicing the patient typically used during overnight shifts. (Agency Configured)
-GPS EVV method enhancement to show a map relative to the patient before committing to the Clock In and Clock Out. Guidance will be offered to move closer to the patient if Out of Range. (Agency Configured)
-Additional support for an alternate Workflow used mainly in Ohio. (Agency Configured)

Ratings and Reviews

2.8 out of 5
361 Ratings

361 Ratings

trinurs ,

Don’t update

If ur first time download -it good to keep that way ( don’t update) because after update it will freeze and loading loading when u try to open to check ur visit list or schedule it won’t show. Meaning updates is worse. Even though it say update for better bugs fix but it not so please don’t do it.

Brittible ,

Kind of buggy

The last two visits I clocked in when arriving and when I clocked out, it showed I never clocked in and called my clock-out an unconfirmed visit, this is making me very anxious. Also the GPS function is spotty. Sometimes I cannot clock out because no matter where I stand it won’t even give the option to check with GPS, it will have it grayed out and not clickable instead of blue and clickable. Signing in and out won’t help, if it doesn’t want to work, it won’t work. Very frustrating when you’ve been on the job a long day and you’re fiddling around with this and end up having to stay longer. Not the worst app, when it works it’s wonderful and I prefer it to calling in and entering all the codes. Hope these issues get resolved soon!

Sophers51 ,

You guys really need to update this app

My grandmother uses this app for work. Every single day she has to change her password because the login won’t work and will keep her out. Mind you she has to wait for me to do it. She will continually use the correct password and login but the app still says something is wrong with her email or password. I’ve seen it happen myself multiple times when trying to fix it for her. It’s a constant hassle and quite frankly it seems like they do it on purpose. Not allowing her to properly log her hours and she has to go call who knows who to fix it. Honestly, you need to update this app. Making an already stressful day more difficult than it needs to be, for someone just trying to work.


20 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Infrequent/Mild Medical/Treatment Information
Unrestricted Web Access


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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