Hooked on Math 4+

With abcmouse I can setup multiple accounts for my kids of all ages. This I cannot it’s not a family account it’s 1 for all. The material is good and we love getting the stuff in the mail but for each kid it’s not easy for me as the teacher. Also there should be a homeschool option. I homeschool and on other platforms I am able to get discounted or free options for all the kids. The materials they send are excellent and we loved the little backpack and getting things monthly but the payment doesn’t include enough for me as a teacher and mom for them to use it regularly. Maybe put out a free options as well. So we can continue to use it at a slower pace with limited access. Just not worth it for me price wise and multiple accounts it doesn’t fit my needs.

Hi there, Thank you for sharing your feedback here. We're delighted to hear you've enjoyed the Practice materials! We want to be sure you're aware that our Apps offer the flexibility to create up to 3 separate Learner profiles under a single subscription, allowing each child to work at their own level and pace. Please reach out to our team directly at http://www.hookedandcompany.com/contact. We're here to answer any questions, and we'll be happy to provide tips and resources for tailoring the program to suit your homeschool needs.

I can’t even log in to the app. The only way to contact the company is through social media or text. You can’t call. Also! There is no way to cancel subscription or remove your credit card from their website! I have tried several times “chatting” with them through the website and it’s like a bot replying (if at all) so now, not only can I use the dashboard and apps that I have paid for, but I also have no way of canceling. So I am going to be charged over $16 a month for something I can’t even access. It’s a trap! If you, the company are taking a customers money, you need to give them 100% access to YOU (phone number or at least real people replying to chats)- and WE the customer need to be able to CANCEL on our own and remove our payment method from your account. This is very suspicious if you ask me. Now, I will need to go to my bank and make sure they block all charges coming from this company! Just a fair warning! It sounds and looks great. I’m thinking the reviews are fake though! Don’t bother! So so many more learning apps and companies out there who are professional and available to the customer AND Give give you control of your account! So dissatisfied.

Hi there-- We're incredibly sorry that you've had this experience as a subscriber to Hooked on Math, and we absolutely agree with that you should have full access to manage your account. Please reach out to our Customer Care Team via email at contact@hookedandcompany.com and we would be happy to assist you with managing your subscription. We look forward to hearing from you.

For some reason no sound plays when my child tries to do the lessons. So she can’t really use it at all.

We're so sorry to hear this. Please reach out to our Customer Care Team via email at contact@hookedandcompany.com, so we can assist with troubleshooting. We look forward to hearing from you.