HSBC UK Mobile Banking 4+
Simple and secure banking
HSBC Global Services (UK) Limited
-
- Free
Screenshots
Description
The HSBC UK Mobile Banking app has been created specially to help our UK customers do their everyday banking on the move. Download it today and you can:
• Log on quickly and securely with Face ID or Touch ID
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• Block, report lost and order a replacement card
• View and cancel standing orders and Direct Debits
How to log on to Mobile Banking
• If you’re registered for HSBC Online Banking, you can use your existing details
• If you’re not yet registered, simply download the app, then select ‘Register now’.
Access all your essential banking services on the go. Download the HSBC UK Mobile Banking app today.
Want to know more?
Log on quickly and securely
Face ID and Touch ID mean you can use your face or fingerprint to quickly log on to the HSBC UK Mobile Banking app, without having to enter a password.
Once you’re logged on, our Digital Secure Key gives you added protection against the threat of fraud. To authorise transactions, you just generate a code using a PIN or password or with Face ID or Touch ID on supported devices.
Pay & transfer
The HSBC UK Mobile Banking app lets you send money to family or friends using their account details or mobile number. Pay bills with pre-populated bank details for hundreds of major businesses. And instantly move money between your personal accounts.
Mobile statements
With the HSBC UK Mobile Banking app you can securely access your current account, savings and credit card statements.
Mobile cheque deposits
The HSBC UK Mobile Banking app lets you pay in cheques without going to a branch by selecting the account, entering the value then scanning the front and back of the cheque. Please keep any cheques until they show in your account. You can pay in one or more cheques up to a limit of £2,000 per day. Cheques deposited before 10pm on a working day will be available by 11:59pm the next working day.
Block your card
Ever lost your card, only for it to turn up the moment you cancelled it? With the HSBC UK Mobile Banking app you can place a temporary block on your card with just a few taps. It will stay blocked until you unblock it or it can be reported as lost or stolen.
Live chat
Need help or assistance? Select 'Chat with us' in the Support menu and, if you’re a Digital Secure Key user, we’ll send you an alert when we reply. So you're free to get on with your day.
Gambling restriction
You can choose to restrict transactions made to gambling businesses, such as casinos and online betting companies, and recurring transactions such as The Postcode Lottery. The block only applies to individual cards held in your name.
This App is designed for use in the United Kingdom. The products and services described in this App are intended for UK customers. This App is provided by HSBC UK Bank Plc ('HSBC UK') for the use of existing customers of HSBC UK. Please do not download this App if you are not an existing customer of HSBC UK. HSBC UK is authorised and regulated in the United Kingdom by the Financial Conduct Authority. If you are outside the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region where you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
What’s New
Version 3.51.0
Bug fixes and minor enhancements
Ratings and Reviews
Reliable - Every time!
Wherever I am, I know my HSBC app won’t let me down. The chat service is great! I have one suggestion that would make it better but to be honest, I’m fed up of giving suggestions that are used to benefit others and I don’t get compensated in any way. I’ve been in situations that other banks probably would not have accommodated my request when things happened that were out of my control. Been with HSBC for years and I trust them.
Registration not great
Doesn’t tell you the password requirements, just tells you if you didn’t meet them (not why). The confirm password field isn’t coded correctly, so if you put the password on your keychain, you can’t insert it into the confirm box AND the confirm box doesn’t allow copy/paste AND you can’t unhide the password to ensure you’re typing it correctly.
Also, it has a timeout running in the background but you can’t see it, not even when it runs out. So if it does run out early in the process (like while looking for a passport), it will let you do several more things then at the very last screen tell you that you took too long to do it. Should kick you out much earlier to avoid wasted time.
Cheque deposit feature hasn’t worked for months
On the whole the app is good, but despite trying tens of times having had multiple conversations with support staff who really try their best the cheque deposit feature hasn’t worked for months when I have really, really, really needed it to during the pandemic. Being abroad and having UK cheques in hand that I cannot deposit no matter how many different backgrounds I try, whether or not I endorse the back, whether my time/date is set to London, New York or automatic time zones is unbelievably frustrating and soul destroying. It is substantially impacting on my quality of life ... and, at this point, my ability to buy food. (Are we really meant to be taking a picture of the back of the cheque when it is entirely blank?) It it maybe an iPhone problem?
App Privacy
The developer, HSBC Global Services (UK) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- HSBC Global Services UK Limited
- Size
- 636.4 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 HSBC Global Services (UK) Limited
- Price
- Free
Supports
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Wallet
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