The HughesNet Mobile App has a new look! Use this app to manage your entire HughesNet account, from monitoring data usage to paying your bill to testing Wi-Fi signal strength. This app makes it easy to manage your account from anywhere.
With a tap of your finger in the right corner you can easily access all of the app pages.
Refreshed layout for a better viewing experience. Quick reference boxes give you key information about your account on the main screen.
Enroll in HughesNet Alerts for billing reminders, Service messages and Usage updates. Choose email or text message or both!
An expanded array of support articles and frequently asked questions have been added to provide you with the information you need – faster.
Wi-Fi Signal Gauge
The app offers a Wi-Fi signal strength gauge that works exclusively with your HughesNet modem to detect the strength of your Wi-Fi signal in and around your home.
Easily access your remaining data, available Bonus Zone data, and your billing cycle details.
New system health feature, easier navigation and fingerprint sign in.
Ratings and Reviews
Can’t set up an account
App wouldn’t accept my info, had to call service to have them set me up. I had the correct SAN # and phone, but app wouldn’t recognize it. After getting set up by support, I could open and use. But you still won’t find out what type of data you’re using.
Fail login- no results
The app was updated, great looking welcome sign in screen. Worked for 3 days now error message not ALLOWED to log-in. Called customer care with no result. Was told they were still working on improvements and to try in a couple days. I noticed my account on emails no longer show my original profile info - in fact it had bogus phone numbers!!! Something ain’t right!
YEAH! Finally... app appears to be working. I must comment on Hughes net in general. I have had their service going on 14 years. The folks that handle their customer care are condescending and flippant. 99% of the time I end up frustrated and angry. As far as the internet service goes, it was better a couple years ago, seems to have a BIG LAG and slow nowadays. Their phone addition service is horrible to use due to its own LAG. My options on other services are not available but I think once they are available in my area, I will drop Hughes Net. Because I have no other options, I feel taken advantage of, mostly because of the attitude and high cost. Since they have time to improve before more options come my way, I will give them that time to improve. It’s a wait and see.
App won’t allow login
Just started getting error message that this account is not allowed to login. Had worked correctly for several months. Can login to web site using browser. Called tech support and was told to reinstall app. Got same result. Called tech support again and was told they would escalate to higher level support but was transferred to sales! Gave up. Terrible support and app. Ought to get a zero.
- Hughes Network Systems, LLC
- 62.5 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2020 Hughes Network Systems, LLC. All rights reserved.
With Family Sharing set up, up to six family members can use this app.