Hughesnet Mobile 4+

I’m so disappointed and this Internet provider is a joke. It doesn’t even work sometimes it does work and sometimes it doesn’t. I can’t even use my smart devices on it for example Alexa, or my security cameras it doesn’t work at all. it is a Internet provider very expensive. it doesn’t even work. I need to find another Internet provider. You people have to let me go without me paying a thing because it is very expensive and it hasn’t worked. fix it.

This is the worst most unreliable product you could spend money on. They won’t even return my calls 50% of the time. It’s always a foreigner who can barely speak English which is not helpful. I was happy with the installer but the actual internet service was awful. Slow and not working at all for hours and sometimes a day or more. Yet they continue billing promptly. So frustrating. Lloyd Barnes.

Give them 0 stars!
1. Absolutely worst WiFi network ever, so slow, you can’t even watch a 30 sec video.
2. When I called, they NEVER mentioned a 2 year contract-even when I asked if there was any contract I needed to make!
3. Customer service is the worst! They lied about everything. They first told me (within the first week that I complained about the connection) that if I wanted to cut off their service, I needed to pay FREAKING $400 (that I had absolutely NO idea of). Then, I kept calling so that I could have a solution- because it’s absolutely ridiculous for them to put that policy and not letting their customers know- and one of the guys, promised that if they aren’t able to make the connection better, then they wouldn’t charge me the $400 but that I needed to call before the month ends. I called like about 6-8 times in total and they kept telling me that they would find a solution but that they couldn’t take the $400 off because it was a policy that they have, I even showed them multiply recordings of my conversations with them. They didn’t solve anything because they didn’t even know what they were doing.

DO NOT GET THIS SERVICE UNLESS YOU WANT TO PAY $60+ FOR JUST HAVING A MODEM AND ANTENNA SITTING AROUND, NOT WORKING AT ALL.