Hume Health 4+

Great scale and app

I’ve had my scale since September 2024, so I’ve given it some time before writing a review. My first scale arrived in August, but wouldn’t connect to the app in order to complete setup. I reached out to the company and customer service walked me through troubleshooting steps before making the decision to replace the defective scale with a brand new one (not refurbished).

The second scale arrived in perfect condition and I was able to get my app account running smoothly. I love that I’m able to track my hydration levels accurately now. I completed chemo and radiation last year, so I’ve been using this scale to help me get back in shape and improve overall wellness, which includes hydration. I’ve also compared my results of this scale and app to the InBody readout at my doctor’s office, and it’s very accurate.

I ordered an ŌURA 4 smart ring yesterday to help me log my sleep and activity levels, so I’m excited to see how those affect my Hume progress report. This scale has allowed me to challenge not just my weight goals, but also my hydration and fat loss goals with measurable metrics.

Developer Response ,

Hello, thanks for your feedback. We have shared this feedback with our team and will note this experience as we continue to improve and update the app. If you have any further suggestions to help us improve your experience, please don't hesitate to contact us at support@myhumehealth.com. Thank you!

Doesn’t work to it’s abilities.

So I’ve had the FitTrack app for over a year now. (And no I never had the old app to mess with the current.) I have worked with their customer service back and worth for days and we came to no conclusion or just an ignore in response.. I have deleted and reinstalled the app at least 5 times.. and yes I have restarted my phone.. there is a very big problem with this app and scale and it basically makes it just a normal scale that tracks your weight and nothing else.. on top of that you have to put in the weight manually..
what is supposed to happen is you tap “weigh in.” On the app, then stop on the scale, there are 3 circles that buffer. First one is weight (which works great), the other two don’t work and just buffer until my scale turns off.. they are supposed to log your estimated fat% and other data, then it plugs it directly into your app and you’re done. It worked for me for a few weeks and I’m not sure if an update broke it or what but it’s been like this for over a year now and still no fix? It’s very frustrating for paying for this scale and expecting to get these benefits and then it just turns out to be a basic scale in the end. I am open to keep troubleshooting this but I have pretty much put all effort into it. The application just needs to be fixed, but I’m not sure if I see this happening after a year of issues.. if this problem gets fixed I will change my review.

Avoid this scale/app. Useless

This will be my third review of this product. I left two other very detailed reviews that appears to have been deleted by someone. So I am writing this from my notepad app so I can just copy and paste it back should they decide to delete it again, I won’t have to rewrite it! IF YOU ARE LOOKING FOR A SCALE TO HELP YOU TRACK YOUR FITNESS PROGRESS - THIS IS NOT IT! The most recent update they pushed out just took away the main feature I used to track my weight loss! The ability to compare my weight from one day to a previous day. That feature is totally gone. I used to be able to click on the weight itself, and click the “progress” button which would allow me to select a date from the calendar. I was able to see that I’ve lost 25lbs! Now that feature is gone. I also used to at least be able to click on previous months, now I can’t see anything beyond the current month. When you click the date/month button, it used to have a drop down menu where you’d select the month you wanted to view. Now when you click it, nothing happens. I literally have no use for this app now and have cancelled my subscription that I was FORCED buy because they took away so many of the features that was originally advertised as free!!! I am currently now on the market for a new scale/app as this one has become useless. Just avoid this scale/app altogether. Go with someone more reliable. Save your money!