KMS Mobile

Name: KMS Mobile
Rating: 1.5 (130 reviews)
Author: Lexipol, LLC

Business

Free · Designed for iPad

130 Ratings
Ages

18+
Years
Category

Business
Developer

Lexipol, LLC
Language

EN
English
Size

38.7
MB

Take your agency's policy manual from the station to the field with the Lexipol KMS app! The Lexipol Knowledge Management System (KMS) app provides: • Access your agency’s policies anytime, anywhere • Ability to search policies by keywords or phrases, including voice search • Bookmarking of policies for easy retrieval • Scenario-based policy training bulletins • Acknowledgement of new and updated policies Not a Lexipol customer? Visit www.lexipol.com to find out how you can reduce your agency's risk and improve operational safety with state-specific policies and policy training.

Ratings & Reviews

1.5

out of 5

130 Ratings

Absolute garbage
09/08/2021

Dept. money well spent.
Downloaded the latest version and still won’t work. Deleted the app several times to reset and still doesn’t work. Agencies and companies need to know that this app is not reliable and will cause problems for management and staff. We’re mandated to complete the DTB’s and acknowledge the policy updates or be subject to discipline. The company claims to be aware of the problem but it appears nothing is being fixed. Time for everyone to move on to a new platform.

Developer Response
Hi! You are correct with everything you posted. We were aware and not particularly quick to address seeing how this response is coming months after your review. However, we have been able to pay more attention to the issues of previous versions of the app. I believe we were able to address most of the concerns that were resulting in experiences as you have had. Please try the updated app and if you run into issues we would like to work with you to specifically identify. Please do not hesitate to contact us at https://www.lexipol.com/customer-support/. Thank you!
Absolute garbage
09/08/2021

Dept. money well spent.

Downloaded the latest version and still won’t work. Deleted the app several times to reset and still doesn’t work. Agencies and companies need to know that this app is not reliable and will cause problems for management and staff. We’re mandated to complete the DTB’s and acknowledge the policy updates or be subject to discipline. The company claims to be aware of the problem but it appears nothing is being fixed. Time for everyone to move on to a new platform.
Developer Response 12/07/2021
Hi! You are correct with everything you posted. We were aware and not particularly quick to address seeing how this response is coming months after your review. However, we have been able to pay more attention to the issues of previous versions of the app. I believe we were able to address most of the concerns that were resulting in experiences as you have had. Please try the updated app and if you run into issues we would like to work with you to specifically identify. Please do not hesitate to contact us at https://www.lexipol.com/customer-support/. Thank you!
Bookmarks Tab Won’t Load
05/02/2024

SteveR1123
Every time I log in it won’t load my bookmarks. It says ‘an error occurred while loading the bookmarks’. Only way to fix this is to delete the app and reinstall but once I reinstall, all of my bookmarks are gone. Then I go through and re-bookmark everything just to have the same error a few days later. Why can’t I create bookmarks on the website then have the app and website store my bookmarks whenever I’m logged in?
Bookmarks Tab Won’t Load
05/02/2024

SteveR1123

Every time I log in it won’t load my bookmarks. It says ‘an error occurred while loading the bookmarks’. Only way to fix this is to delete the app and reinstall but once I reinstall, all of my bookmarks are gone. Then I go through and re-bookmark everything just to have the same error a few days later. Why can’t I create bookmarks on the website then have the app and website store my bookmarks whenever I’m logged in?
Same thing different day.
02/08/2022

Dept. Lexipol Administrator
Here I sit again attempting to work on policies and DTB but can’t get into the app. However this time it’s a new problem. Now it’s just a gray screen. Usually it’s either part of the manuals or at least the front page where you can’t select anything. With the gray screen I’m thinking Lexipol is going backwards here. Did I say I’ve already tried the famous “uninstall and re-install” trick. 4 times.
Same thing different day.
02/08/2022

Dept. Lexipol Administrator

Here I sit again attempting to work on policies and DTB but can’t get into the app. However this time it’s a new problem. Now it’s just a gray screen. Usually it’s either part of the manuals or at least the front page where you can’t select anything. With the gray screen I’m thinking Lexipol is going backwards here. Did I say I’ve already tried the famous “uninstall and re-install” trick. 4 times.
Won’t update settings
02/05/2019

Chris0691
Every time I log into Lexipol it’s says it’s unable to update notifications and to check settings. My setting are on and it still won’t update. Deleted the app and reinstalled it and still get the same notification. Frustrating. We are required to get the DTB’s done by the end of the month which makes it tuff if I’m not at work on the desktop.
Won’t update settings
02/05/2019

Chris0691

Every time I log into Lexipol it’s says it’s unable to update notifications and to check settings. My setting are on and it still won’t update. Deleted the app and reinstalled it and still get the same notification. Frustrating. We are required to get the DTB’s done by the end of the month which makes it tuff if I’m not at work on the desktop.