The customer service isn’t helpful. I bought credits over a week ago, they were never added. I’ve had to talk to customer service every single day. I’ve turned in receipts, and bank statement showing proof of purchase. Still nothing! They finally sent an email stating they found the missing credits and they would be added shortly (that was yesterday), contacted them again just now because still no credits, now they are saying 48 hours. I WILL NEVER PURCHASE CREDITS FROM THEM AGAIN! Oh and don’t expect Apple to refund your money because they won’t.

Not even sure where to begin on what to complain about with this app it’s very poorly designed and made. nothing feels real on it. There’s many other apps of its kind that run way better smoother, and with way better and more accurate games. As others have stated the wheel spin every few hours doesn’t give you anything over 400K. I’ve spun it thousands of times now and I can’t tell you how many times I’ve landed one off from the 1 billion.. just take it off?? it will never hit. These reviews are paid for if you look at any of the most recent ones they are all 1 star. But some how this shows 4.7 stars. My longin streak is at day 24 and has been for over 100 days now that doesn’t update I don’t get any of the bonus credits and when you do challenges there’s no way to track them. Like if you’re going to make an app where people can spend their hard earned money at least make the game payouts realistic with actual casino games. This is just a scam you guys should be ashamed that this is what you made for your job.. take pride in your work and do better.

I have been playing this game for a while. You get offers to play certain games to get free spins, but then the games the want you to play can’t be found. Like today was play roulette for 60 free games. Low and behold there is no roulette game so I figure let me play all the games with wheels to see if that works so I was unable to get the free spins. I buy coins and they get taken sure I understand it’s a gamble you win you lose but the amount of loses to wins is crazy cause by the time you start having fun the coins are gone. You always get the lowest jackpots and like someone else said the free wheel spin every four hours ain’t even worth playing cause you only get up to like 400k which after about 4 spins is gone. I play this game because I visit the casino and what’s the point of adding my players card if I don’t get no perks anyway. I like the slots but the coins and free games are bogus.

I have been playing this game for months and every time I purchase a package and increase my wager to a larger wager, it will give me a big winning hand, like a 4 of a kind at max bet that should award 2.5B credits but it shows the 4 of a kind and then doesn’t pay. I have sent screenshots to them but they treavyou like you are making it up, and then not ever pay the credits for the win. The support team says this is a “one off issue” but there are multiple reports from other app users in the Facebook page community as well as reviews in the App Store with the same or similar reported issues. They just keep telling me that it has to be escalated to a third party support team and I have to wait for days before the game is restored or credits are awarded IF they ever are. I have emailed the support team, which is the only way to contact them and each time I get a generic response of troubleshooting steps to follow that NEVER work. Do not spend your money on a credit package.