PREVIEW: Planner for Instagram 4+

Love it!

I found this app through a blog post that I found on google when I was searching for an app that would help me theme my instagram easily (and inexpensively). I couldn’t decide between two packs, so I bought them both (which was only about $6...in comparison to paying $9 a month for other apps) and I get to have the filters in each pack for life for that one price.
The filters themselves are great! I love both packs I bought and I use one of the filters every day for my instagram.
Another great feature is the fact that the app saves each picture you edit within the app itself. This is great for me because I can then delete those pictures from my camera roll, but still have quick and easy access to them within the app.
It’s never crashed, there’s no annoying pop-up ads, and it has made the other editing apps I have on my phone pretty much useless. I highly recommend it.

0 stars if I could!!

This app would be great if it worked, but it doesn’t. I got this app for only one profile, that I post on moderately it worked for a little while, until it started not working on any content at all. I immediately tried to get in contact with every customer support option they had, email being the only one that responded after I waited a while. When they finally did respond they gave some solutions, so I tried them and not a single one worked. I told them this and they gave me some more solutions, which you guessed it didn’t work either. At this point days have past because each back and forth email takes them days to respond to. We have continued this for weeks now, I sent them screen recordings and everything I could to help them best assist me, yet they have just sent me the same solutions that didn’t work in the first place. I have sent them my phone number in the hope someone would at least give me a call to figure this out and I’ve had no response. So when the app inevitably stops working for you and you need help don’t expect fast service, service that works, or even a refund. Not only am I and will you lose the money spent on this app, but more importantly you’ll lose the opportunity cost you could’ve made if you’d been posting content.

Best of luck,
Troy

What Happened??

Loved the app until a week ago!! I’ve been using this app with my two Instagram business accounts for months now… Purchased a plan that allowed me to use multiple Instagram accounts with one preview app login. The app crashed last week, logged me out and when I logged back in ALL of my saved/preplanned feeds were gone… and it’s telling me I have no subscription. The developers keep blaming it on Instagram but it is definitely not Instagram‘s fault. Figured maybe my subscription expired (even though it says I will receive a notice at the time of auto renewal ) so I purchased the premium plan again- $150 yearly -only to realize that it does not allow me to use two accounts anymore, only multiple users…(which makes zero sense! Who allows multiple users to plan an Instagram feed!?) I can’t even add a second account to the Preview app without purchasing ANOTHER pro or premium plan. Super frustrated and disappointed in the feedback from the developers. I feel scammed. How did I just pay $150 for LESS than what I’ve been using for months now?? Something glitched and I wish they’d set it straight. I’ll be canceling my subscription and the charge on my credit card if it isn’t fixed within the week.

Developer Response ,

Hello, please email us at hi@thepreviewapp.com and we can help you.