UScellular Protect

Name: UScellular Protect
Rating: 4.4 (745 reviews)
Author: U.S. Cellular

Utilities

Free

745 Ratings
Ages

4+
Years
Category

Utilities
Developer

U.S. Cellular
Language

EN
+ 7 More
Size

114.5
MB

UScellular Protect is like having your own technical genius running device checkups and providing technical support for your mobile device. UScellular Protect understands how important it is to stay connected. It uses simple, everyday language you can follow. Get the most out of your mobile device with UScellular Protect. Key features: • Get help for your device with step-by-step Troubleshooting guides • Locate your lost or stolen device using Find My feature on the Tools tab • Back up and restore your photos, videos, music, and contacts • Access to your coverage summary, coverage documents, and file or track a claim • Tap-to-Talk to a human tech pro when you need a little extra help • Protect your identity and personal information from cybercriminals, and stay away from phishing and malicious websites

Ratings & Reviews

4.4

out of 5

745 Ratings

Secure backup
12/28/2018

Iowa Guy Nick
100 gb for free storage is a great way to back up my iPhone XR which bears the 5gb of free I could storage that is never enough. Tech support is great to learn more about device and location services if found is lost is an extra back up if find my iPhone got turned off.
Secure backup
12/28/2018

Iowa Guy Nick

100 gb for free storage is a great way to back up my iPhone XR which bears the 5gb of free I could storage that is never enough. Tech support is great to learn more about device and location services if found is lost is an extra back up if find my iPhone got turned off.
This App no longer works
12/20/2024

CKMANESS
I have used the USCC Protect app since 2020 and it was an excellent app for backups. I was given 100 GB of storage in order to backup my iPhone 12. This year I upgraded to iPhone 16 and the app would no longer backup my phone. I was not a subscriber to the service and only used the secure backup function found in the tools folder. For the last three months I have bounced between US Cellular and Assurant (App Developer). And no one can explain to me why the App no longer works. I have deleted the App, reinstalled the app, changed the password, created new account, all to no good end. When I bought my iPhone 12 back in 2020, US Cellular recommended this app as a free way to back up my phone. Don’t install. Neither US Cellular or Assurant Tech support will be helpful.
This App no longer works
12/20/2024

CKMANESS

I have used the USCC Protect app since 2020 and it was an excellent app for backups. I was given 100 GB of storage in order to backup my iPhone 12. This year I upgraded to iPhone 16 and the app would no longer backup my phone. I was not a subscriber to the service and only used the secure backup function found in the tools folder. For the last three months I have bounced between US Cellular and Assurant (App Developer). And no one can explain to me why the App no longer works. I have deleted the App, reinstalled the app, changed the password, created new account, all to no good end. When I bought my iPhone 12 back in 2020, US Cellular recommended this app as a free way to back up my phone. Don’t install. Neither US Cellular or Assurant Tech support will be helpful.
Bad restore and backup
09/16/2019

Didoctor
While backing up and restoring the app gets so far at doing one or the other and then errors out. Eventually you manage to get the stuff backed up but to restore any great amount of data, like a music collection, is almost useless. I have over 1000 songs on my iPad. It gets to 90 and then errors out and when you start it it starts back from scratch instead of starting where it crashed. So it’s very difficult to get my songs restored. If the developers of this product are reading these comments please fix your issues so you’re back up restore works without erring out!

Developer Response
Thank you for your feedback. Please send us an email at support@pocketgeek.com and we will do our best to help you get your songs restored.
Bad restore and backup
09/16/2019

Didoctor

While backing up and restoring the app gets so far at doing one or the other and then errors out. Eventually you manage to get the stuff backed up but to restore any great amount of data, like a music collection, is almost useless. I have over 1000 songs on my iPad. It gets to 90 and then errors out and when you start it it starts back from scratch instead of starting where it crashed. So it’s very difficult to get my songs restored. If the developers of this product are reading these comments please fix your issues so you’re back up restore works without erring out!
Developer Response 09/16/2019
Thank you for your feedback. Please send us an email at support@pocketgeek.com and we will do our best to help you get your songs restored.
Issues with notifications
12/03/2018

jedi0303
The app is fine and I'm glad I have a way to back up my device, however, it's very annoying to get the "Uh-oh! U.S. Cellular® Protect powered by Pocket Geek® found an issue with your device" email after I have already backed up my device. I get a weekly notification to back up, and when I get it, I immediately go in and do the back up, and then as soon as I'm done, I get the email. Also, as soon as I close the app, I get the weekly notification again.

Developer Response
Thank you for the review. When you say you get the weekly notification again, are you referring to the backup reminder or the weekly health email? You can let us know by emailing support@pocketgeek.com. We will investigate this issue and resolve it. If you have anything else to share with us, please feel free to email us directly.
Issues with notifications
12/03/2018

jedi0303

The app is fine and I'm glad I have a way to back up my device, however, it's very annoying to get the "Uh-oh! U.S. Cellular® Protect powered by Pocket Geek® found an issue with your device" email after I have already backed up my device. I get a weekly notification to back up, and when I get it, I immediately go in and do the back up, and then as soon as I'm done, I get the email. Also, as soon as I close the app, I get the weekly notification again.
Developer Response 01/04/2019
Thank you for the review. When you say you get the weekly notification again, are you referring to the backup reminder or the weekly health email? You can let us know by emailing support@pocketgeek.com. We will investigate this issue and resolve it. If you have anything else to share with us, please feel free to email us directly.

• Minor UI enhancements and bug fixes

Version 3.448.0

11/06/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location