Bang & Olufsen

Name: Bang & Olufsen
Rating: 4.3 (31332 reviews)
Author: Bang & Olufsen a/s

Music

Free

31K Ratings
Age Rating

4+
Years
Category

Music
Developer

Bang & Olufsen a/s
Language

EN
+ 18 More
Size

241.1
MB

SIGNATURE EXPERIENCE Enjoy our signature design as you turn your smartphone into a Bang & Olufsen-designed control centre. The app showcases the striking Bang & Olufsen products connected to your Bang & Olufsen account. SETUP GUIDANCE & PERSONALIZATION The Bang & Olufsen app guides you step-by-step through the setup of your product and helps you personalize your product and music experience. BANG & OLUFSEN SIGNATURE SOUND Easy access to product-specific sound settings of your Bang & Olufsen product, giving you beautiful sound no matter what you are listening to. LATEST UPDATE Never miss an update. The Bang & Olufsen app will notify you about updates for your products. INSTRUCTIONS AND USER GUIDE The Bang & Olufsen app guides you on how to use your product and how to get the most out of the product-specific features. We also ensure you easy access to your product’s user guide. NOTE Bang & Olufsen app replaces BeoSetup app for product set-up, BeoRemote app for operating your Bang & Olufsen TV, and BeoPlay app for setting up and controlling your BeoPlay product.

Ratings & Reviews

4.3

out of 5

31K Ratings

Great, Simple App
11/17/2024
NicJGelo
It has all of your basic needs, and even some more advanced tuning features if you really want to personalize the sound. All around, it’s everything I need. Worked well getting my Beosound Stage set up, tuning is fun, switches sound profiles very well based on input. There’s just a couple things that I wish could happen:When I airplay content, the album artwork doesn’t update with the song. It’ll display the same artwork for days at a time, then it’ll randomly update to something I’m playing, then get stuck there too. It’d be cool if this could get updated. This is more of a personal preference and wishful thinking, but I wish loudness was a toggle within the sound profiles rather than the separate sound setting tab. I honestly wish they weren’t separate and I could tune treble, bass, and loudness for each of the profiles instead of an overall blanket setting.
Great, Simple App
11/17/2024
NicJGelo

It has all of your basic needs, and even some more advanced tuning features if you really want to personalize the sound. All around, it’s everything I need. Worked well getting my Beosound Stage set up, tuning is fun, switches sound profiles very well based on input. There’s just a couple things that I wish could happen:When I airplay content, the album artwork doesn’t update with the song. It’ll display the same artwork for days at a time, then it’ll randomly update to something I’m playing, then get stuck there too. It’d be cool if this could get updated. This is more of a personal preference and wishful thinking, but I wish loudness was a toggle within the sound profiles rather than the separate sound setting tab. I honestly wish they weren’t separate and I could tune treble, bass, and loudness for each of the profiles instead of an overall blanket setting.
Worst design
05/02/2021
No A9
This is perhaps a classical example of out-of-mind design. Either software or hardwire. It needs a miracle to have the product set up done and if you are lucky, you might be able to find any meaningful help from the manufactures explanations, which seems to be for the purpose of testing the intelligence of the users. And the designer deliberately chooses to arrange the function bay at the bottom of the product in the back - without lying done the entire speaker you would be able to either see or guess where all the jacks or plugs are. And even you lay done the speaker you still need high IQ to figure out where, what, and why the designers were so determined to make virtually each plug and jack in the most possible inconvenient spot/angle. And worse, once you lay done the speaker, the surface cover cloth is (deliberately designed) to come off and after that, well, you need at least two more hands to have it fixed (if you were lucky enough and patient enough). Simply put, it is so amazing that the designers were so successful to make the product a wonderful dumb challenge to anyone who wants to use it.After all the above, the sound quality is indeed very good. However, buying such a classical anti-human product for over 3000 dollars was absolutely the most stupid commitment that I have ever made, especially compared to many better pursuits that offer much compatible effects with a fractional price of the A9. If there were one sentence to describe this product, it would be “the dumbest design that I have ever seen”.

Developer Response
Hi there, thank you for your review and we are sorry to hear of the issues you've encountered. If you have more suggestions or feedback, please don't hesitate to contact us via https://www.bang-olufsen.com/en/support/contact. Our support team would love to hear from you. Regards, Bang & Olufsen Support
Worst design
05/02/2021
No A9

This is perhaps a classical example of out-of-mind design. Either software or hardwire. It needs a miracle to have the product set up done and if you are lucky, you might be able to find any meaningful help from the manufactures explanations, which seems to be for the purpose of testing the intelligence of the users. And the designer deliberately chooses to arrange the function bay at the bottom of the product in the back - without lying done the entire speaker you would be able to either see or guess where all the jacks or plugs are. And even you lay done the speaker you still need high IQ to figure out where, what, and why the designers were so determined to make virtually each plug and jack in the most possible inconvenient spot/angle. And worse, once you lay done the speaker, the surface cover cloth is (deliberately designed) to come off and after that, well, you need at least two more hands to have it fixed (if you were lucky enough and patient enough). Simply put, it is so amazing that the designers were so successful to make the product a wonderful dumb challenge to anyone who wants to use it.After all the above, the sound quality is indeed very good. However, buying such a classical anti-human product for over 3000 dollars was absolutely the most stupid commitment that I have ever made, especially compared to many better pursuits that offer much compatible effects with a fractional price of the A9. If there were one sentence to describe this product, it would be “the dumbest design that I have ever seen”.
Developer Response 07/21/2021
Hi there, thank you for your review and we are sorry to hear of the issues you've encountered. If you have more suggestions or feedback, please don't hesitate to contact us via https://www.bang-olufsen.com/en/support/contact. Our support team would love to hear from you. Regards, Bang & Olufsen Support
Inconsistent User Experience
08/29/2025
Frustrated_BandO_Fan
I’m torn with this review because the brand’s hardware design and sound quality are stellar. The initial app experience (when it works) also has a quality look and feel. However, they’ve leaned very heavily into recommending people use the app to manage their products (including software updates), so if there is an issue between the app and the speaker, you now have a very expensive piece of audio equipment that will be stale the moment the next software release is out. I tried to connect both the Explore and the A1 3rd Gen to the app. The former was seamless, the latter errors out. Of course, I can force a work around connection between my phone and the speakers by connecting directly to Bluetooth on my phone, but when your user guide has two steps dedicated to set up: 1. turn on device and 2. Use the app to connect, you would expect the experience to be seamless. Since the app really is not recognizing my A1, it won’t update the software - which is already out of date out of the box. In addition, their desktop utility meant to force a software update also does not work. I should mention this is my second A1 (they replaced the first one thinking it was a hardware issue) and their reps seem to be equally bewildered. Because the app worked perfectly for my Explore, it’s clear this is an issue with the App and the A1.

Developer Response
Hi there, thank you for sharing such a detailed review. We’re glad to hear you appreciate the design and sound quality, but we’re truly sorry for the frustration with the app and software updates on your A1. This isn’t the seamless experience we aim to deliver. Our team is continuously working to improve app compatibility, and your feedback will be shared directly with them. If you are facing any issues or have improvement suggestions, please reach out to us via https://www.bang-olufsen.com/en/support/contact, we are always happy to help and looking for ways to improve. Kind regards, Bang & Olufsen Customer Care
Inconsistent User Experience
08/29/2025
Frustrated_BandO_Fan

I’m torn with this review because the brand’s hardware design and sound quality are stellar. The initial app experience (when it works) also has a quality look and feel. However, they’ve leaned very heavily into recommending people use the app to manage their products (including software updates), so if there is an issue between the app and the speaker, you now have a very expensive piece of audio equipment that will be stale the moment the next software release is out. I tried to connect both the Explore and the A1 3rd Gen to the app. The former was seamless, the latter errors out. Of course, I can force a work around connection between my phone and the speakers by connecting directly to Bluetooth on my phone, but when your user guide has two steps dedicated to set up: 1. turn on device and 2. Use the app to connect, you would expect the experience to be seamless. Since the app really is not recognizing my A1, it won’t update the software - which is already out of date out of the box. In addition, their desktop utility meant to force a software update also does not work. I should mention this is my second A1 (they replaced the first one thinking it was a hardware issue) and their reps seem to be equally bewildered. Because the app worked perfectly for my Explore, it’s clear this is an issue with the App and the A1.
Developer Response 09/03/2025
Hi there, thank you for sharing such a detailed review. We’re glad to hear you appreciate the design and sound quality, but we’re truly sorry for the frustration with the app and software updates on your A1. This isn’t the seamless experience we aim to deliver. Our team is continuously working to improve app compatibility, and your feedback will be shared directly with them. If you are facing any issues or have improvement suggestions, please reach out to us via https://www.bang-olufsen.com/en/support/contact, we are always happy to help and looking for ways to improve. Kind regards, Bang & Olufsen Customer Care
Extremely convoluted for the feature set
09/18/2025
HeadsetGuy
This app offers several nice features, but most of them are buried behind convoluted menu structures because the app focuses on pushing in-app audio service integration with Tidal and the Radio feature. What if you don’t want to use those, and would like less drilling between options to turn features in or off? That simplification isn’t available.The features are nice. Wind Guard is surprisingly functional. Noise canceling (speakers) is strong and consistent.App connectivity to the headset (a required element to set up the headset for any other use case) is confusingly bad. The headset routinely will be connected and take around a minute for the app to recognize this fact. The app will regularly take control over another active Bluetooth connection to the headset’s included dongle, randomly, often stopping a call to just take over the connection for a few seconds before disconnecting. The app has, several times, treated the headset like it was in a call or playing audio when it was not, causing noise cancelation issues. Ultimately, I try as hard as I can to not allow the app access to my two headsets except when I need to update firmware.

Developer Response
Hey there, we appreciate your feedback and we are sorry to hear that you are having connectivity issues with the B&O app. Kindly reach out to us via https://www.bang-olufsen.com/en/support/contact so we can take a closer look at your issue along with your feedback and assist you further. Kind regards, Bang & Olufsen customer care.
Extremely convoluted for the feature set
09/18/2025
HeadsetGuy

This app offers several nice features, but most of them are buried behind convoluted menu structures because the app focuses on pushing in-app audio service integration with Tidal and the Radio feature. What if you don’t want to use those, and would like less drilling between options to turn features in or off? That simplification isn’t available.The features are nice. Wind Guard is surprisingly functional. Noise canceling (speakers) is strong and consistent.App connectivity to the headset (a required element to set up the headset for any other use case) is confusingly bad. The headset routinely will be connected and take around a minute for the app to recognize this fact. The app will regularly take control over another active Bluetooth connection to the headset’s included dongle, randomly, often stopping a call to just take over the connection for a few seconds before disconnecting. The app has, several times, treated the headset like it was in a call or playing audio when it was not, causing noise cancelation issues. Ultimately, I try as hard as I can to not allow the app access to my two headsets except when I need to update firmware.
Developer Response 09/22/2025
Hey there, we appreciate your feedback and we are sorry to hear that you are having connectivity issues with the B&O app. Kindly reach out to us via https://www.bang-olufsen.com/en/support/contact so we can take a closer look at your issue along with your feedback and assist you further. Kind regards, Bang & Olufsen customer care.

· New Home Screen and Lock Screen widgets for Mozart Platform™ products to control Favourites, volume and playback, and expand sound to supported products. · Apple Shortcuts now lets you trigger actions on selected B&O products. · Redesigned Favourite buttons on Mozart Platform™ products for easier setup and customization. · Introducing B&O Tester Hub for providing feedback and getting early access to products and software in development. · Bug fixes, visual refinements and stability improvements.

Version 7.7.2 Oct 8

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Bang & Olufsen a/s
Size: 241.1 MB
Category: Music
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English and 18 more

English, Czech, Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese
Age Rating: 4+

4+

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