This app deserves zero stars. It should’ve never been released in this state. Everything else is working on the phone. There’s 5G coverage. So yes the problem is the app. I always try opening the app early before I get to the gate. I can be on the street and the app just sits there. I have to open and close the app like 5 to 10 times or even more than that to get it to work. The parking garage is very tight by the entrance and exit so cars will pile up quick. I’ve had to get out of my truck several times to open the gate. This app needs a new developer. We could’ve just had regular gate openers and called it a day instead of this trash app.

I’ve never given a rating for an app so pls hear me out. This is a terrible app. Cool idea but horrible execution. It’s probably only worked 3 times out of the 97 times I’ve attempted to use it. It times out. It doesn’t recognize the credentials the leasing office literally provided us from these guys. It’s slow and faulty and it glitches a lot. I have no clue why anyone would attempt to purchase this app. I would try to let delivery drivers, friends family, and they would have to wait for someone to come so the gate can open. It’s really just bad. I wish I could give it 0 stars tbh.

Rarely loads and times out. We open while still en route in the hopes the app will be ready by the time we arrive. But it rarely ever loads past the “issue command” screen and times out. If you are apartment management do not get this service. And why doest existing management get some other service? We have to get out of the car and use the keyfob while cars stack up behind us. Even the contact email to tell them how bad it is doesn’t work.

Not bad and works ok. I generally have to log into the app, click into where I want to go, then back out and come back in to get it to work. *Note to the developer - Can you please set this up to function with Apple Shortcuts on iOS 13. It would be pretty great to set a shortcut up where I say “Hey Siri, Open The Gate” (which is possible) but not with this app due to the way it’s set up.