Square - Restaurants POS

Name: Square - Restaurants POS
Rating: 4.3 (4133 reviews)
Author: Block, Inc.

A POS System for Restaurants

Free

4.1K Ratings
Ages

4+
Years
Category

Business
Developer

Block, Inc.
Language

EN
+ 4 More
Size

809.2
MB

iPad

The Square for Restaurants Point of Sale app helps you manage front- and back-of-house operations for your full-service restaurant, quick-service restaurant, fast-casual restaurant, bar, or brewery. Get the powerful point-of-sale system designed to serve guests who are dining in, getting takeout, or ordering online. Handle orders, set up menus, manage table layouts, accept payments, enable coursing, get insights from real-time sales reports, and more. ORDERS & PAYMENTS * Turn tables faster and keep lines moving. Increase staff efficiency with an easy-to-use, intuitive interface. * Empower servers to get every order right with the ability to enter orders the way people talk. * Take orders even when you’re short-staffed with QR codes. ONLINE ORDERING * Create a free, customizable online ordering site. * Manage all orders from your POS, including in-person, online, and third-party delivery orders. * Reach more diners with Google, Instagram, and Facebook selling integrations. MENU MANAGEMENT * Create and customize your menus from the office, remotely, or directly from your POS. * Keep service running smoothly with your staff always in the know of what’s selling and what’s about to sell out. FLEXIBLE PAYMENTS * Accept all major credit cards, Apple Pay, and Google Pay so you never have to turn a diner away. * Set up automatic tipping, move or assign checks to your staff, reopen closed checks, and manage voids with just a few taps. * Never miss a sale with offline payments. Learn more at https://squareup.com/us/en/payments/offline-payments-guide. * Square handles all PCI compliance fees or chargebacks on your behalf. * Get deposits in your bank account as fast as the next business day or access your sales instantly with a Square Checking account. Learn more at squareup.com/us/en/banking. FLOOR MANAGEMENT * Customize your floor plan with intuitive click-and-drag layouts. * Tip out staff, close out the cash drawer, manage comps and voids, and run close-of-day reports all from the POS. * Keep tables turning by monitoring their real-time status. * Stay on pace with coursing — letting the kitchen know when to hold or start firing dishes. SUPPORT * Customer support available to guide you through any questions. Learn more about Square for Restaurants and set yourself up from Square Dashboard before activating this app on an iOS device: https://squareup.com/us/en/point-of-sale/restaurants

Ratings & Reviews

4.3

out of 5

4.1K Ratings

New bug - “mark in progress” needs to be pressed twice
05/25/2021

263538
Firstly, Square has been super helpful and I love all the features and how easy to use it has been. Thank you!One minor bug that I noticed recently is that when I mark online orders as “mark in progress” it prints for the kitchen, but then stays marked in progress until I press it again. Then a second ticket prints in the kitchen. I can deal with this when it’s slow and I can catch duplicate orders before they’re made but when it’s busy we end up with several duplicates of the same order because they’re marked in progress twice.Can the developers look into this bug please? Thank you!

Developer Response
Sorry to hear you're having trouble with the reader! These troubleshooting steps should get it up and running in no time: squ.re/ContactlessTips. But if for some reason you're still having issues, please contact our CS team so they can get to the bottom of it: squ.re/contact.
New bug - “mark in progress” needs to be pressed twice
05/25/2021

263538

Firstly, Square has been super helpful and I love all the features and how easy to use it has been. Thank you!One minor bug that I noticed recently is that when I mark online orders as “mark in progress” it prints for the kitchen, but then stays marked in progress until I press it again. Then a second ticket prints in the kitchen. I can deal with this when it’s slow and I can catch duplicate orders before they’re made but when it’s busy we end up with several duplicates of the same order because they’re marked in progress twice.Can the developers look into this bug please? Thank you!
Developer Response 02/27/2020
Sorry to hear you're having trouble with the reader! These troubleshooting steps should get it up and running in no time: squ.re/ContactlessTips. But if for some reason you're still having issues, please contact our CS team so they can get to the bottom of it: squ.re/contact.
Easy to use
07/25/2021

Lfowler801
Easy to use,love the layout only complaint is I wish there was a way to full turn offline mode on so even if there is a little service it will just stay in offline mode as we do some jobs where there is spotty service and it will keep trying to go online but not enough service to process cards. We are a food truck and have had a few jobs where we had to turn people way cause we could run cards at all. So please make a button to fully turn on offline please

Developer Response
Thank you kindly for the review! We love your suggestions and ideas. Please consider joining our Seller Beta community so that you can share your ideas with our product teams. https://bit.ly/3AkwY3Z
Easy to use
07/25/2021

Lfowler801

Easy to use,love the layout only complaint is I wish there was a way to full turn offline mode on so even if there is a little service it will just stay in offline mode as we do some jobs where there is spotty service and it will keep trying to go online but not enough service to process cards. We are a food truck and have had a few jobs where we had to turn people way cause we could run cards at all. So please make a button to fully turn on offline please
Developer Response 12/19/2021
Thank you kindly for the review! We love your suggestions and ideas. Please consider joining our Seller Beta community so that you can share your ideas with our product teams. https://bit.ly/3AkwY3Z
Needs help from people who are in restaurants
01/27/2022

greg chs
Have used square for restaurants for two years. Their service tes, gives the run around on bugs. I wish they could provide an avenue for our servers/bartenders to input orders and have them on a true hold. Squares version puts items on hold but still sends a ticket to the kitchen. They’re fire button then sends a second ticket to fire the ticket on hold. It would be much easier for items on hold to not be sent to the kitchen and needing a fire ticket. Items on hold should stay in the computer and not sent as a physical ticket. Square has said this is impossible to figure out and can only use a multi-ticket fire sequence. Every other platform is able to do this but square will not take any effort to make this sequence happen

Developer Response
Great questions and insight on how you use this app to run your business. If you're looking to pick the brains of other sellers, we would suggest checking out the Seller Community (sellercommunity.com). This is the ideal spot where sellers can connect with other sellers on anything & everything.
Needs help from people who are in restaurants
01/27/2022

greg chs

Have used square for restaurants for two years. Their service tes, gives the run around on bugs. I wish they could provide an avenue for our servers/bartenders to input orders and have them on a true hold. Squares version puts items on hold but still sends a ticket to the kitchen. They’re fire button then sends a second ticket to fire the ticket on hold. It would be much easier for items on hold to not be sent to the kitchen and needing a fire ticket. Items on hold should stay in the computer and not sent as a physical ticket. Square has said this is impossible to figure out and can only use a multi-ticket fire sequence. Every other platform is able to do this but square will not take any effort to make this sequence happen
Developer Response 02/03/2022
Great questions and insight on how you use this app to run your business. If you're looking to pick the brains of other sellers, we would suggest checking out the Seller Community (sellercommunity.com). This is the ideal spot where sellers can connect with other sellers on anything & everything.
Can’t do a lot of things
02/21/2020

jerrginn
Wondering when we will get an update that addresses functionality issues...? There hasn’t been a useful update since we started over a year ago. 1. Cant split one item among multiple checks2. No pizza toppings feature3. Can’t accept check for over payment amount to accommodate tip4. Can’t hold items and send when ready for the kitchen5. Can’t see personal sales throughout day without adjusting all tips first 6. Can’t see a list of all server sales under live sales report to compare 7. Can’t open tabs in the bar with payment information attached for closing out an open tab 8. Can’t print receipt with new total when splitting check into multiple payments 9. Can’t see voids on server checkout, have to go through SquareUp10. Cant hold items And much more

Developer Response
Hello there! Thanks for surfacing these issues and pushing our team to make the necessary updates to accommodate your business. We take your feedback very seriously and sorry for the frustration. We are looking into these issues and we'll announce any updates as they become available. Keep in touch and please don't hesitate to reach out if anything else comes up: http://squ.re/contact.
Can’t do a lot of things
02/21/2020

jerrginn

Wondering when we will get an update that addresses functionality issues...? There hasn’t been a useful update since we started over a year ago. 1. Cant split one item among multiple checks2. No pizza toppings feature3. Can’t accept check for over payment amount to accommodate tip4. Can’t hold items and send when ready for the kitchen5. Can’t see personal sales throughout day without adjusting all tips first 6. Can’t see a list of all server sales under live sales report to compare 7. Can’t open tabs in the bar with payment information attached for closing out an open tab 8. Can’t print receipt with new total when splitting check into multiple payments 9. Can’t see voids on server checkout, have to go through SquareUp10. Cant hold items And much more
Developer Response 06/01/2019
Hello there! Thanks for surfacing these issues and pushing our team to make the necessary updates to accommodate your business. We take your feedback very seriously and sorry for the frustration. We are looking into these issues and we'll announce any updates as they become available. Keep in touch and please don't hesitate to reach out if anything else comes up: http://squ.re/contact.

This update includes minor bug fixes and performance improvements. We update our apps regularly to make sure they’re at 100%, so we suggest turning on automatic updates on devices running Square for Restaurants. Thanks for selling with Square. Questions? We’re here to help: square.com/help.

Version 6.86.3

1d ago

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