Zero Motorcycles NextGen 4+

Just got an SR/F and I love it. Usually, products I research meet my expectations...but every once in a while those expectations are greatly exceeded. I’m happy to say that the purchase of the SR/F is absolutely one of those times.

The only thing that caught me off guard is how this app integrates with the bike... I’m a Tesla owner, and you quickly get used to the Tesla app leveraging the built-in LTE connection of the car. That being the case, it really surprised me to see that you really can’t do much remotely with the SR/F even though it has an integrated cellular connection too. Without being in close proximity using Bluetooth, all you can really do is “poke” the bike for some basic momentary status. You cannot adjust settings, charge target, etc. from a distance.

I guess I’m just wondering why the cellular modem can’t be used to accomplish most (if not all) of the same functionality you get with the Bluetooth connection so that you don’t have to be close to the bike to change and monitor things. That would give users the same seamless Tesla-like experience no matter where they are.

Obviously not a deal killer, but this would certainly be a welcome change as you guys are considering improvements to the app experience.

I’ve had my SR/F for almost three years now, and this app is a big disappointment. Recent previous versions had been working OK, but this one is a failure. Two examples: 1: Remote connect is gone, so I can’t check on the status. For example, when my motorcycle is plugged into a public charger, and I’m several blocks away, in a store, or restaurant, or library… 2: It won’t update my firmware, and hasn’t in many weeks. When I try to update, it tells me there is a newer version available, but when I tell it to start updating, within two minutes, it gives me two failure messages, always the same. A Bluetooth connection failure message, which will stack up multiple times, making it annoying to get to go away, then the update failure message: “Firmware transfer has failed. Please key off your motorcycle for 3 minutes and then try again“. I try at the end of every ride. It always fails. This app is a failure.

Works well. Was able to update the firmware without any issues. I wish that you could display more information on the screen than just 4 items. While riding, it’s nice to know battery temp, motor temp, estimated range, and instantaneous efficiency but I would also like to see the trip odometers and it would also be nice to see the ambient outdoor temperature and temperature of the control board. Car dashboards contain a lot more information and on many of them you can change the screen to the next screen to reveal information contained in deeper level menus such as checking tire pressures while driving… I think more could be done to improve the dashboard screen and give it additional functionality..