NinjaOne Mobile

Name: NinjaOne Mobile
Rating: 2.7 (62 reviews)
Author: NinjaRMM, LLC

All-in-One RMM Platform

Free · Designed for iPad

62 Ratings
Ages

4+
Years
Category

Productivity
Developer

NinjaRMM, LLC
Language

EN
English
Size

39.2
MB

NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.

Ratings & Reviews

2.7

out of 5

62 Ratings

One Step Forward, Two Steps Back
12/02/2022

ADobkin
This app used to be much more functional before version 3 was released. Now, each time it is updated, something is broken. The latest update fixed a few minor issues but now the list of scripts is empty (only shows categories) and push notifications stopped working again. The QA team needs to do a better job before pushing out updates. A simple checklist of testing critical features would do the trick.
One Step Forward, Two Steps Back
12/02/2022

ADobkin

This app used to be much more functional before version 3 was released. Now, each time it is updated, something is broken. The latest update fixed a few minor issues but now the list of scripts is empty (only shows categories) and push notifications stopped working again. The QA team needs to do a better job before pushing out updates. A simple checklist of testing critical features would do the trick.
Buggy, lacks usability
02/01/2024

Kelly’s FightMilk
While the platform accessed via desktop is great, the mobile app lacks in many respects. I’ve had a persistent issue with it being willing to leave me signed in to my account, wherein I have to go through the entire sign in process every time I want to use it , if it’s been longer than 20 minutes since I opened it. Moreover, standard things that should be simple enough, like resetting a user password for servers running Active Directory either seem to be spotty when they do want to open, or they act like they are loading details only to present nothing on the screen. In that same vein, unless it’s veiled somewhere deep in a menu, I don’t think there’s a basic feature to allow you to unlock a user account from the app, which is hyper annoying
Buggy, lacks usability
02/01/2024

Kelly’s FightMilk

While the platform accessed via desktop is great, the mobile app lacks in many respects. I’ve had a persistent issue with it being willing to leave me signed in to my account, wherein I have to go through the entire sign in process every time I want to use it , if it’s been longer than 20 minutes since I opened it. Moreover, standard things that should be simple enough, like resetting a user password for servers running Active Directory either seem to be spotty when they do want to open, or they act like they are loading details only to present nothing on the screen. In that same vein, unless it’s veiled somewhere deep in a menu, I don’t think there’s a basic feature to allow you to unlock a user account from the app, which is hyper annoying
Best mobile RMM app
10/25/2019

Advyon
After checking out many other RMMs, we settled on Ninja a while back. It is super easy to use and understand and it does what it says it can do, most have false promises. Being an Apple and mobile first IT company, having an iOS app to be able to assist our customers is key! They really knocked it out of the park with this FIRST version. It is easily better than others on the market. Perfect no, but better absolutely. Idk why these other guys are giving it negative reviews because this app makes your life better.
Best mobile RMM app
10/25/2019

Advyon

After checking out many other RMMs, we settled on Ninja a while back. It is super easy to use and understand and it does what it says it can do, most have false promises. Being an Apple and mobile first IT company, having an iOS app to be able to assist our customers is key! They really knocked it out of the park with this FIRST version. It is easily better than others on the market. Perfect no, but better absolutely. Idk why these other guys are giving it negative reviews because this app makes your life better.
Love the App (apart from the login experience)
Apr 12

KD1879
Great app that has helped us while on the go. I wished the login experience was better. We have to go through numerous screens to successfully login. The initial app login screen still returns you to a webpage where you need to enter your login credentials again, then you are directed to another screen to give app permissions to work offline. Would love it if there was a way to access devices terminal/cmd/powersehll
Love the App (apart from the login experience)
Apr 12

KD1879

Great app that has helped us while on the go. I wished the login experience was better. We have to go through numerous screens to successfully login. The initial app login screen still returns you to a webpage where you need to enter your login credentials again, then you are directed to another screen to give app permissions to work offline. Would love it if there was a way to access devices terminal/cmd/powersehll