Outdoorsy is the largest and most trusted RV rental and experiences marketplace on the planet. Our peer-to-peer RV rental platform powers road trips and RV adventures across the US, Canada, Australia, New Zealand, Europe, and the UK.
Renting your RV, campervan, travel trailer, or adventure vehicle with Outdoorsy is an easy way to turn a recreational vehicle into a profitable asset. Set your own prices and availability and create a whole new income stream--whether you want to build a business or just offset the costs of RV ownership.
Designed and created just for RV owners, this app gives you the tools to make it happen:
- Create and manage RV listings
- Manage renters and bookings
- Message and connect with renters
- Accept booking requests on the go
- Coordinate a drop-off or key exchange
Outdoorsy is where you’ll find the most knowledgeable and dependable community of RV owners. Plus, marketing resources, insurance products, and real life support to grow your business simply and safely.
Thanks for using the Outdoorsy Host app! Here's what's new:
- Improved app settings functionality
- Improved tax document functionality
- Improved app performance and stability
Ratings and Reviews
Great, but could use an improvement
Overall, I’m very satisfied with Outdoorsy Pro. It’s easy to use and the best part has been the Outdoorsy customer service reps.
They are easy to contact and very communicative. After dealing with a difficult renter who threatened to file a claim (which is fine, I had the facts/ details in writing, time stamped to counter the claim as well as photos citing their failures) the Outdoorsy rep was very empathetic and mediated on my behalf.
Con: As an owner, I cannot set the specific times for pickups and returns. The default times are set at 11am and 3pm. I work full time Monday through Friday and not only detail this in my listing, but reiterate it multiple times as some renters gloss over this.
Developer Response ,
Hi! Thanks for your amazing feedback. We're so glad to hear that you love Outdoorsy and enjoying our platform. As long as you and the renter agree on a specific Pickup/dropoff time that will suffice. If we could be of any assistance, please feel free to reach our Customer Support via chat or by calling 877-723-7232. We're available 24/7 and we're always happy to help.
We are 3 months into our first “rental” business. We are fortunate enough to live at “A Denstination” on the SW WA coast. Instead of our rig sitting 11-1/2 months out of the year...why not?
I find Outdoorsy to be an extremely easy app/interface to use. I like the fact that I can use Insta-book and they will vet all my renters, keep in mind, no one is pulling our rig, just us. They provide the insurance and collect all the fees. I couldn’t believe after our first rental, we picked up on Sunday and Monday morning the money was in our account. We are now booked through Labor Day. So now the negative, and I am hopeful that the they are just so busy and the issues will all be resolved. There is zero communication, I have had several “glitches”, which I have tried to communicate to Outdoorsy, with absolutely no response! Although the issues, which are money related, so far have just “worked out”, which is all well and good, but should be addressed to the owner as to what happens. 4different issues with emails, phone messages and trying live chat, which isn’t live. I have heard from others to call in the middle of the night! Better ramp up this customer service issue, and the money mistake issues!
Developer Response ,
Hi there! Thanks so much for your feedback. We really appreciate it. We are sorry to hear you experienced difficulties getting through to our support team. We did experience an extreme surge of inbound contacts due to unprecedented media attention as well as the unforeseen increase of business caused by the global pandemic. We have since hired over 140 support agents and our wait times are back to our normal high standards of support. If you are still experiencing any issues, please reach out via firstname.lastname@example.org or 1-877-723-7232 and our team would be more than happy to assist you!
Outdoorsy fails when there are problems
I have rented my rv for 2 of the 3 summers I've owned it. It has been a nice way to get the trailer to pay for itself and I've met a lot of wonderful people.
Things were great until my last rental. My trailer is currently stranded 837 miles from me with a broken frame. The renter abandoned the trailer at an rv service center and went about their multi state trip with a uhaul. Outdoorsy roadside assistance left two senior citizens on the side of the highway for 8 hours in the heat to tow my rv to a service station. Outdoorsy did not help them continue on their trip. I have gotten a different story every time I've called. I am stuck with a totaled trailer that will cost $10k just to transport back home and Outdoorsy and RVBetter are completely radio silent. I've received no answers to questions about insurance. They are insisting on communicating entirely by email and will not call me. I've sent requested documentation multiple times along with whatever pictures I have. This has been one of the worst insurance experiences ever. They keep asking me for information that I've told them I don't have and either won't or can't send an adjuster to look at the trailer. Today the automated system is telling me my trailer is back, even though there is clearly a claim against the whole thing.
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- 165.1 MB
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- iPod touch
- Requires iOS 14.0 or later.
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- Age Rating
- © 2023 Outdoorsy
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