Energy Capital Credit Union

Name: Energy Capital Credit Union
Rating: 2 (38 reviews)
Author: Energy Capital CU

Finance

Free

38 Ratings
Ages

4+
Years
Category

Finance
Developer

Energy Capital CU
Language

EN
English
Size

29
MB

Energy Capital Credit Union Mobile Banking allows you to check balances, view transaction history, transfer funds, and pay loans on the go!

Ratings & Reviews

2.0

out of 5

38 Ratings

Sorry guys, still not quite there
09/25/2019

Big Ben Kid
I think the first glaring issue is that this brand new system can only handle a FOUR (?!) to SIXTEEN character password. In this day in age, the minimum should be 16 characters and maximum should be something along the lines of a 128 character password. Especially when logging into a financial institution, with personal data and potentially tens of thousands in assets. The other is that I still cannot believe that you can’t view your credit card, make payments, etc. without being redirected out of the mobile app to the desktop website. I’m hopeful that improvements such as these will be made to help work out the kinks, but given ECCU’s past update history (not frequent at all), I suppose I shouldn’t be too optimistic.
Sorry guys, still not quite there
09/25/2019

Big Ben Kid

I think the first glaring issue is that this brand new system can only handle a FOUR (?!) to SIXTEEN character password. In this day in age, the minimum should be 16 characters and maximum should be something along the lines of a 128 character password. Especially when logging into a financial institution, with personal data and potentially tens of thousands in assets. The other is that I still cannot believe that you can’t view your credit card, make payments, etc. without being redirected out of the mobile app to the desktop website. I’m hopeful that improvements such as these will be made to help work out the kinks, but given ECCU’s past update history (not frequent at all), I suppose I shouldn’t be too optimistic.
App No Longer Works
10/13/2023

_j_sob
Ever since they changed the UI, the app has no longer worked for me. It logged me out of my account fully, so I’m unable to use FaceID to log in. I am also not able to paste in my login info from a password management app, and the login page doesn’t let me use keychain data to login either. I have a feeling it may be with the password text field, a regular SecureField would show the most recent typed character for a split second before redacting it, while this field replaces it with a • right away. But also, if the update was well thought out, it shouldn’t have logged everyone out in the first place. Now I’m just completely unable to log in on my phone at all so I can’t check my accounts with ECCU while away from my computer.
App No Longer Works
10/13/2023

_j_sob

Ever since they changed the UI, the app has no longer worked for me. It logged me out of my account fully, so I’m unable to use FaceID to log in. I am also not able to paste in my login info from a password management app, and the login page doesn’t let me use keychain data to login either. I have a feeling it may be with the password text field, a regular SecureField would show the most recent typed character for a split second before redacting it, while this field replaces it with a • right away. But also, if the update was well thought out, it shouldn’t have logged everyone out in the first place. Now I’m just completely unable to log in on my phone at all so I can’t check my accounts with ECCU while away from my computer.
Always check what you have before updating
10/18/2025

I found out
I recently received an email from Energy Capital suggesting I DELETE my current app & download the new/improved app. I checked the version that I currently have and found that the occasional updates I receive notifications of (via the Apple App Store) & subsequently downloaded smaller updates had kept my current app version to be the exact same VERSION # that was on the website. So I didn’t need to delete anything. Always check before you update.
Always check what you have before updating
10/18/2025

I found out

I recently received an email from Energy Capital suggesting I DELETE my current app & download the new/improved app. I checked the version that I currently have and found that the occasional updates I receive notifications of (via the Apple App Store) & subsequently downloaded smaller updates had kept my current app version to be the exact same VERSION # that was on the website. So I didn’t need to delete anything. Always check before you update.
Now with added insecurity
09/18/2023

DJHTX_386
I use a vault for all of my sensitive info as everyone should. It allows me to use more complex passwords and authentication methods without having to remember them for each site. So this latest update to an already 2 star app makes it to where I can’t copy data over from my vault. Instead - I have to open both and switch between them with my password in clear text for an extended period of time where anyone can look over my shoulder. Ridiculous. On top of that - I am disabled and already use accessibility features to help me with typing. It basically means it is a repeated effort if I am to get the password right. This needs to be fixed immediately.
Now with added insecurity
09/18/2023

DJHTX_386

I use a vault for all of my sensitive info as everyone should. It allows me to use more complex passwords and authentication methods without having to remember them for each site. So this latest update to an already 2 star app makes it to where I can’t copy data over from my vault. Instead - I have to open both and switch between them with my password in clear text for an extended period of time where anyone can look over my shoulder. Ridiculous. On top of that - I am disabled and already use accessibility features to help me with typing. It basically means it is a repeated effort if I am to get the password right. This needs to be fixed immediately.

Version Upgrade

Version 5.14.93

11/11/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
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Age Rating
Copyright

Privacy Policy

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