We just got this camera and while it was easy to set up and we are liking some of the features, it really would have been great to learn that it didn’t recognize the Ed card right away. I’ve had several of these types of cameras over the years and always a simple thing. Insert the card, plug it in, set it up and good to go.This camera has been running for hours tonight, got a message that the motion detector was tripped and went to check the card on the video only to find out that it’s not showing as connected. So I did what it said to do. Took it out, unplugged it, put it back in and connected the power. Again nothing. Then I tried rebooting or. Again nothing. My card is the correct size, format, etc. this is extremely frustrating as this is why we got this particular model so we could use the card. We do not want the cloud storage nor will we be purchasing a membership. Just want our card to work.

This camera will only be functional if you have bought a Cloud package from them! They disabled my Camera 2 months before my cloud expiration. I have tried to communicate with Customer Support 20 times over 3 years with Various issues. Never heard one word back! This company’s description of their App says everything! “The mobile app is the smarttest” they advertise that their app is free! This is true and it should be free! This camera works Best with insects such as Crickets, flying anything, cats and other various animals. It’s too slow to track a human. Why do so when it’s best with Animals? The app is ridiculous, this product is such a disappointment. If anyone needs to see my proof of early termination of my package I am more than willing to share this with others. Frustration, stress, NO Assistance at all! If you purchase this Junk you will regret it, I do 100 percent! It’s ridiculous to purchase a memory Card if you don’t buy a Cloud package they will not allow you to use this device they disable the device as soon your package date comes up, in my case they cancelled it 2 months early! So this is an update this company got me again. It’s either pay them for some service or else have You have No Camera abilities!

It works as advertised if you purchase the plan. The video is good quality even at night because the light will flip on to improve the quality. It will store it to the cloud or you can download the video to your phone. All security cameras usually require that you be on a plan. I have one on the back porch and one inside. They both stay connected to Wi-Fi. You have to be aware if you’re using it in a light fixture that if you turn your switch off on the wall or power source then the camera will lose connectivity. Further it is just recording evidence because I mean if someone is breaking into your house and you’re in another location what precisely can you do other than provide the video footage and a list of stolen items. I can also access my camera and look around my house when I’m not around which i think is cool because it does a 360 spin.

I’ve been using this camera/app for years. I’m actually impressed that it still works, I’m pretty sure I only paid $17 for this camera and it sits in brutal heat or cold in my window.ANYWAY, idk about the app. I used to hear the camera click on at about 4 AM Eastern US time, I messaged them to let them know I think someone is accessing my camera they told me that’s impossible. Sure.At the beginning of 2025 I saw an ad when I was opening this app trying to view my camera, I messaged them again and they tried to tell me they don’t have ads that I must be looking at a different app. This is the only camera app on my phone.Regardless, I’ve never seen an ad again, except for the pop-ups that try to sell me cloud service that I already pay for. Or the weird AI add on. No thank you. But at least I can close those out it’s not something I have to watch for any length of time.I gave it mid stars because it’s really frustrating I have to give it permission for my whole entire photo album just so I can save something to my phone instead of relying on cloud storage. If you buy the cloud storage around Christmas time they usually have decent black Friday sales. Or you can stick an SD card in your camera and it should be free.