In my 14 years as a smart phone user, I never wrote a review for any app. This is my first time, sums up how good MaxRewards is. I’m a gold member and I open the app at-least 5 times a day to check which card to use at what vendor. I’ve been referring and promoting it to all my friends.I really hope someone from the MaxRewards team reads this!! Although the app is revolutionary and helping me alot. I believe some more useful features can be added. I would love to see: 1. A vendor search bar on the ‘Best card to use’ page, so that I can easily enter nike, Adidas or whatever to check any offers on my card or which card to use. (I know I can click on near-me and it list the shops & vendor near me, I just want to search for shops that aren’t near me) 2. Since the app already shows the credit scores, integrate some sort of recommended credit cards offers page (something like Credit Karma). Example if Chase or Amex is giving promotional offers for more points, lemme know in the app or if I’m spending too much on dining recommend me a card with more/better dining perks. 3. Some more in-depth useful stats like my interest rate on different cards. My projected interest if I don’t pay in full or the interest I paid last month, my statement start & close date. I know it’s asking a lot but I do believe adding these features overtime would make the app more useful. Kudos to the team & developers!!

I started using MaxRewards about a year and a half ago. I really liked the app in the beginning as I mostly used it as a way to easily manage all my cashback rewards for my credit cards. While the app did not completely eliminate having to go to all my other credit card apps for rewards information, it did provide a nice overlook… especially to see all my transactions in one place. The app has always had connection issues, but they would usually be fixed within a week or two. However, for the last several months connection to Chase has been near impossible. Considering I just signed up for a year subscription two months ago, it’s been very frustrating. So I was excited to get an email about the new updated version that just dropped. Ninos to say I have buyers remorse, and will be canceling the subscription. to begin with I like the look of the old version much better, but that’s just an opinion I’m sure I can get used to it. However, the connection issues are now worse than they were before with three of my cards refusing to connect. One of my cards has requested that I change my password twice because of the connection issues. i’m not even able to enjoy or appreciate the new features as my data is incomplete due to connection issues, So I’m done, the app is more of a hassle then a convenience, and I feel like I wasted my money.

In my credit card journey, I’ve downloaded three different applications to see which best served my needs to handle multiple credit cards. I wish I would’ve tried MaxRewards first. I gave them about a month and immediately loved the functionality. The detail they offer and all the metrics. They are far and above the best app I found in my research over about three months. Learn from my mistakes. Try them first you probably won’t need to go anywhere else.In addition, I use a USAA credit card that is probably not owned by many. There was a small glitch in the way my tracker accounted for cashback credit. I contacted the customer service line and they had everything changed, rearranged, and working 100% within eight hours. I’m thoroughly impressed, can’t say enough about these guys, give them a try.

The app doesn’t OK job of informing you about the different rewards your cards have and how you can maximize them. So normally, I would just give this a four star review, however, the ability to contact customer service is atrocious and the price you pay for an annual gold membership is outrageous which is why I’m giving it two stars. first there is no way to talk to an actual person. You have to submit a message that takes 24 to 48 hours for them to respond to in their app. To me this is absolutely unacceptable for a “premium“ product that is charging 100+ dollars per year for membership. if I’m paying that much, I better be able to talk to someone rather quickly and they don’t even have a customer service phone number. secondly, the process in which to unsubscribe from the service is overly cumbersome and full of intentional friction that really feels like they are taking advantage of the consumer. if we still had a functioning, CFPB, I would be reporting this app to them, but unfortunately, we don’t any longer in the US.