EASI Asian Food Delivery

Name: EASI Asian Food Delivery
Rating: 3.8 (102 reviews)
Author: Hungrypanda Au Pty Ltd

EASI，熊猫外卖旗下海外华人美食外送和线上超市平台

Only for iPhone

Free

102 Ratings
Ages

16+
Years
Category

Food & Drink
Developer

Hungrypanda Au Pty Ltd
Language

EN
+ 5 More
Size

299.4
MB

iPhone

EASI是熊猫外卖旗下的海外华人外卖及生活服务平台。为海外华人提供美食外卖、旅游休闲、在线商超、智能收银等全方位的本地生活服务。全球已超过25000家餐厅入驻EASI，足不出户，就能享受全球美食。除了外卖服务之外，用户还可以在EASI轻松选择超市百货、鲜花蛋糕、跑腿代购等服务。直至目前，EASI已开通澳大利亚、新西兰、美国、加拿大、英国、日本、马来西亚等7个国家，30多个城市，每年服务超过百万华人用户。为什么用户选择我们? 全球超25000+餐厅入驻，足不出户吃遍全球。新用户注册，首单免运费。开通EASI会员省更多。旅游玩乐，在线商超，本地生活服务全覆盖。超快配送速度，24小时客服响应，吃的放心。成为餐厅合作伙伴 EASI为餐厅商户提供一系列的在线营销及实时配送服务。大幅提高餐厅的营业效益，提升餐厅品牌知名度。成为外卖配送员坐拥EASI海量外卖订单，实现稳定高收入。成为顾客与餐厅之前的桥梁。成为我们的加盟商利用EASI成熟、简便的外卖运营系统以及全套外卖营销培训支持，轻松在本地开展专业的外卖配送服务，与EASI一起开疆扩土。

Ratings & Reviews

3.8

out of 5

102 Ratings

Extremely poor customer service
10/18/2022

Xuezhilianzhu
The app seems to have merged with HungryPanda not long ago. Nevertheless, they do not issue a refund if your food is not delivered. The customer service is more keen to protect their drivers than customers. Recently they’ve added a rule that you have to pick up the order face-to-face a couple of minutes upon the driver’s arrival, otherwise the driver could just leave with your food and you’ll have to pay $10 more for “another delivery service”. Again, in such cases the customer service would do anything to gaslight you that you’re obligated to pay extra to the drivers. I highly recommend that people consider a different delivery service.
Extremely poor customer service
10/18/2022

Xuezhilianzhu

The app seems to have merged with HungryPanda not long ago. Nevertheless, they do not issue a refund if your food is not delivered. The customer service is more keen to protect their drivers than customers. Recently they’ve added a rule that you have to pick up the order face-to-face a couple of minutes upon the driver’s arrival, otherwise the driver could just leave with your food and you’ll have to pay $10 more for “another delivery service”. Again, in such cases the customer service would do anything to gaslight you that you’re obligated to pay extra to the drivers. I highly recommend that people consider a different delivery service.
Over-priced and Late
12/02/2020

sugaotter
Honestly I’ve had a few good experiences but they were over shadowed but the numerous times that I had to wait 1-2 hours for a small drink or meal. I can never reach customer service as an English speaker (even though I can speak Chinese, just not as well). You also can’t cancel the order of the merchant has already made your food. However the merchant usually makes the food before a driver is assigned to it. This prevents you from canceling the order due to driver delays which is where most of the waiting time comes it.
Over-priced and Late
12/02/2020

sugaotter

Honestly I’ve had a few good experiences but they were over shadowed but the numerous times that I had to wait 1-2 hours for a small drink or meal. I can never reach customer service as an English speaker (even though I can speak Chinese, just not as well). You also can’t cancel the order of the merchant has already made your food. However the merchant usually makes the food before a driver is assigned to it. This prevents you from canceling the order due to driver delays which is where most of the waiting time comes it.
Awful. Not enough drivers.
09/12/2021

Keocjsjcks
My food had been ready for over an hour before their driver picked it up. By then it was cold so I called to cancel, but the driver did not speak English. So they dropped it off and I couldn’t get a refund. Took me 3 hours to hear from customer service who offered a $10 gift card. Worst experience.
Awful. Not enough drivers.
09/12/2021

Keocjsjcks

My food had been ready for over an hour before their driver picked it up. By then it was cold so I called to cancel, but the driver did not speak English. So they dropped it off and I couldn’t get a refund. Took me 3 hours to hear from customer service who offered a $10 gift card. Worst experience.
Overcharge you all the time!
07/10/2020

fanzaimoon
Always trying to overcharge you and never willing to give you the refund!!!Try to review your bill every time!!!Always get the order wrong or delivery super late!!!!!!Postmate and Fantuan is way much better! Rude customer service 用过几回体验极烂！一定要好好看看信用卡账单送错送晚了好几回磨磨唧唧不愿意退钱还告诉我就几块钱……有一回夜里外卖餐厅十二点就关门了他们十二点三十还在路上还狡辩告诉我没想到餐厅这么快做好……呵呵人家十二点关门好吗告诉我再等二十分钟就到了让腿让退消费都不愿意Zz无语而且每回餐品弄错了说好了返款之后从来没有给我返过一定要自己查账单抓到他们好几回打回去客服态度还巨差让我自己经常查账单自己检查他们退没退就几块钱至于嘛呵呵 postmate 饭团外卖送错了都马上退钱用户体验比这个垃圾强多了现在已经删除了垃圾软件
Overcharge you all the time!
07/10/2020

fanzaimoon

Always trying to overcharge you and never willing to give you the refund!!!Try to review your bill every time!!!Always get the order wrong or delivery super late!!!!!!Postmate and Fantuan is way much better! Rude customer service 用过几回体验极烂！一定要好好看看信用卡账单送错送晚了好几回磨磨唧唧不愿意退钱还告诉我就几块钱……有一回夜里外卖餐厅十二点就关门了他们十二点三十还在路上还狡辩告诉我没想到餐厅这么快做好……呵呵人家十二点关门好吗告诉我再等二十分钟就到了让腿让退消费都不愿意Zz无语而且每回餐品弄错了说好了返款之后从来没有给我返过一定要自己查账单抓到他们好几回打回去客服态度还巨差让我自己经常查账单自己检查他们退没退就几块钱至于嘛呵呵 postmate 饭团外卖送错了都马上退钱用户体验比这个垃圾强多了现在已经删除了垃圾软件

EASI本次更新： 1.【活动升级】超值活动全新升级，快来参与吧！ 2.【体验优化】体验全新升级！为您带来更顺畅的体验！ EASI一直在努力提升服务，如您有任何问题，请随时在应用程序中点击"服务支持"联系我们。

Version 8.74.6

6d ago

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EASI Merchant

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EASI Asian Food Delivery

EASI，熊猫外卖旗下海外华人美食外送和线上超市平台

Ratings & Reviews

What’s New

Version 8.74.6

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

Supports

Wallet

More by Hungrypanda Au Pty Ltd

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