Dott – Unlock your city 4+

Electric ride sharing

Dott B.V.

    • 4.8 • 5.8K Ratings
    • Free

iPhone Screenshots

Description

Shared electric bikes and scooters that get you from A to B to C – your way. Find a ride near you, unlock it, and you're on the fastest route to your destination.

Got somewhere to be? Take a Dott!
Simply unlock an e-bike or e-scooter in the Dott app, ride to your destination, and get on with your day – easy as that.
To get started:
1. Download the Dott app
2. Check the in-app map to find a nearby e-scooter or e-bike
3. Scan the vehicle’s QR code to unlock it, and you’re off!
Pro tip: Grab a Dott pass to save on your ride. Or simply pay as you go with your secure payment method of choice.


Why choose Dott?
Dott is the simplest way to move around your city, safely and efficiently. Ditch the crowded commute and enjoy traveling in the open air. Avoid traffic jams and arrive at your destination on time – for a fraction of the cost of a taxi or car share.
Our e-scooters and e-bikes are available 24/7, making moving around your city a breeze! They’re brought in for regular maintenance and boast all the latest safety features. Plus, thanks to the smooth electric acceleration, riding our vehicles is a piece of cake.

Ride a Dott whenever you're:
* Meeting a friend for dinner
* Commuting to work
* Heading to class
* Going on a date
* Exploring your city on your day off, or sightseeing in other countries


Get around without breaking the bank
Simply pay for your rides as you go, at a price similar to public transport. Or, explore Dott passes to ride more for less: grab a pass for 24 hours, a week, or even a month to save on every ride. If you fancy a ride for free, just refer a friend and you’ll both get a free ride each! Want in on even more discounts? Turn on notifications to hear about our limited-time deals.

Where you’ll find us
Dott is currently available in 40 cities across Israel and Europe – with more on the way! Want to see Dott in your city? Drop us a line at support@ridedott.com.

What’s New

Version 2.102.0

We've made some small under-the-hood improvements to the app and added a few local features to make hopping on a Dott even smoother.

Enjoy the ride!

Ratings and Reviews

4.8 out of 5
5.8K Ratings

5.8K Ratings

swaymsp ,

Why walk when you can procrastinate?

This is the second city I explore with electric scooters. In France I used it to explore as well as to trace between connect from hotel and my job site. The scooters are so efficient and so much fun. You can get back time for a fraction of the cost of other means of transportation. The best part is that this is one of the few fast vehicles you can literally take door to door. I highly recommend them. Not just this brand.

Quizdueller15641 ,

Poor support, broken interface

The dott app recently replaced another e-scooter service (TIER) in my city. It is a step backwards.

The biggest problem with dott is their awful support.

A scooter broke down on me while riding. This happens from time to time and is unavoidable if you ride often, as other people don't always treat them with much care. In such cases, getting a refund was straightforward in the TIER app.

Unfortunately, dott makes this process as difficult as possible.

The only support option is a chat bot within their app. You diligently answer its questions and at some point it either stops responding (yes, ghosted by a chat bot) or it promises to connect you with a real support agent, which never actually happens.

This issue is compounded by problems in the main interface of the app. For example, a button with a chat icon (for support!?) overlaps with the "scan to ride" button. As a result, the chat icon can not be pressed at all. To be fair, you can also find the support chat via the menu under "Help & legal", but there it is certainly less prominent.

The combination almost makes me suspect that these are deliberate design choices. Perhaps they want to discourage users from requesting refunds. It certainly worked on me.

Needless to say, this whole process does not inspire confidence. I wonder what would happen if you needed to contact them after a more serious problem, like an accident or to sort out an insurance claim.

Developer Response ,

We're sorry to hear about your experience with our support and app interface. Your feedback is important to us, and we hope you will stay with us. Please contact us at support@ridedott.com so we can address these issues and assist you further.

AndreBoston ,

Great service

This bikes are the best in town of Paris it’s amazing when you spend just 2 dollars more and you avoided so much headache with the company called velib this company have the worse bike service in the world I have been renting with them and the past 5 rides the bikes have such bad maintenance you couldn’t imagine. So do you really want make your money worth it chose Dott

Developer Response ,

Hello, thank you for your comment! We are pleased that you value our services. We hope to see you in one of our vehicles soon. 💖

App Privacy

The developer, Dott B.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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