The system has some issues that need to be improved, for example you can't turn the volume up and down in the app and it's too low so you can barely hear when someone ring. You also can't see if someone is outside unless they ring and also suddenly one day I stopped receiving direct calls from the doorbell in the app, it just rings the phone with an unknown number. I hope they can fix the issues soon because I've already had packets lost due to not ringing the doorbell or not hearing it. I see someone made a similar comment a year ago, I hope you take it more seriously by fixing it.

1. The volume on bell ringer should be able to go higher or lower. Currently it’s too low. 2. The call drops when you switch from using phone to alpha touch. There should be a function to allow you to reconnect when that happens. Not user friendly. 3. Calls are no longer coming into my app instead delivery calls are coming into my home office home which I don’t have access to allow person entre. This system needs many improvements.

I am not happy with the fact that as soon as i open the door, the connection gets stopped and i can’t see what is happening at the door anymore. I must see if there is other person coming inside after the first one. I must see if the person I open the door for, gets out of the building. It is so inconvenient.

1. App does not use keychain to remember passwords so you have to log in to the app every time someone rings the bell. 2. The developers didn’t assign associated domains within the app package so you can’t use a third party password manager to easily auto fill passwords either. 3. If you can’t type your password fast enough, the call is dropped and your visitor doesn’t get in. 4. When your visitor rings again, if the app is still up on your phone, the call will not hand off to the app. The call will ONLY hand off to the app if the app is not already open. If the app is open, it just answers via phone and opens an audio connection to the intercom so you can’t see the video. This process plays out EVERY TIME a visitor rings the bell. At least until I reset my password to something I can type very quickly which creates its own security issues. I really wish we had evaluated the apps more carefully when selecting this product.