Cytracom Mobile

Name: Cytracom Mobile
Rating: 4.1 (874 reviews)
Author: Cytracom

Productivity

Free

874 Ratings
Age Rating

4+
Years
Category

Productivity
Developer

Cytracom
Language

EN
English
Size

72.7
MB

Bring your business line with you, wherever you are! Cytracom Mobile brings the power of our cloud-based UCaaS communication platform to your iOS Device. Simply log in with your Cytracom account credentials and start connecting. TAKE CONTROL OF YOUR PHONE CALLS - Make and receive business calls from your personal device. - Seamlessly merge, split, and transfer calls to keep your communication efficient - even on the go. CONNECT FASTER WITH BUSINESS MESSAGING - Connect with people in their favorite way - through text - all from your business line. - Collaborate with teammates using Rooms and Direct Messages. SHARED INBOXES: ONE VOICE. ONE THREAD. - Now, customers can reach you through a single business line while your team joins forces behind the scenes. - Collaborate privately with internal messages and mentions. - Know which internal team members are active, and when they are viewing or responding to a Shared Inbox. - Priority tags help you prioritize your client conversations. CHECK VOICEMAIL AT A GLANCE - Read your voicemails on the go with Voicemail Transcription. - Listen to voice messages and manage your voice mailbox from anywhere. New to Cytracom? Cytracom is a UCaaS provider focused on meeting the needs of the small-to-medium business landscape with advanced communication solutions. Check out https://www.cytracom.com/partners/locate-a-partner to find a partner. Looking to partner and sell Cytracom? Check out https://www.cytracom.com/partners/partner-program to get in touch.

Ratings & Reviews

4.1

out of 5

874 Ratings

Poor Contacts option
02/19/2022
LAT63
I use both the desktop version and mobile version. I was able to add business contacts in the desktop version but it does not carry over when I login to the mobile app. The mobile app only allows you to have the extensions from our company or add all of your personal contacts from my cell phone. I don’t like having my personal contacts included on the app. Wish you would allow adding other contacts in the mobile app.
Poor Contacts option
02/19/2022
LAT63

I use both the desktop version and mobile version. I was able to add business contacts in the desktop version but it does not carry over when I login to the mobile app. The mobile app only allows you to have the extensions from our company or add all of your personal contacts from my cell phone. I don’t like having my personal contacts included on the app. Wish you would allow adding other contacts in the mobile app.
Horrible
12/08/2020
coscath
This is the worst app I have ever used. You cannot text while making a phone cal. If a second call comes in your original called drops, the speakerphone option is extremely clunky as you cannot activate this until the call connects and then it asks you if you want speaker phone or AirPlay which means you lose the first 30 seconds of the conversation. Even when the call connects to the speakerphone it vacillates between speaker and the actual phone it never stays on one option. This app does not work with Siri so everything has to be done by hand which is a major flaw. ByIt takes hours for texts to populate on the phone even though I have my notifications set the push I have to log into the server to see what’s going on which is a major problem. And lastly there is no ringer with any of this. The phone doesn’t ring nothing alerts me when a text comes in it’s a major flaw and I’m not the only one that has this problem if you go on Cytracom is in ternal I hope site you’ll see the room many people experience this problem.
Horrible
12/08/2020
coscath

This is the worst app I have ever used. You cannot text while making a phone cal. If a second call comes in your original called drops, the speakerphone option is extremely clunky as you cannot activate this until the call connects and then it asks you if you want speaker phone or AirPlay which means you lose the first 30 seconds of the conversation. Even when the call connects to the speakerphone it vacillates between speaker and the actual phone it never stays on one option. This app does not work with Siri so everything has to be done by hand which is a major flaw. ByIt takes hours for texts to populate on the phone even though I have my notifications set the push I have to log into the server to see what’s going on which is a major problem. And lastly there is no ringer with any of this. The phone doesn’t ring nothing alerts me when a text comes in it’s a major flaw and I’m not the only one that has this problem if you go on Cytracom is in ternal I hope site you’ll see the room many people experience this problem.
Terrible App - have complained multiple times to manufacturer
12/09/2025
Gump4487245
This app is bad. Granted, SIP applications are tough. However, when I compare this to MS Teams it is POOR. For example: 1) Want to see a phone number in the history? Odds are this isn’t your day. Maybe close and reopen this app. Or tomorrow might be better. 2) Text messaging from this app is clunky. It feels like the app is TRYING to draw the screen but can’t (Electron?). 3) The contacts search doesn’t. 4) Don’t even get me started on the phone call quality. I’m a 20+ year veteran of networking, I know SIP protocol, and there is just NOT a combination that works reliably. Alternate SIP ports, TCP mode, it’s all pretty bad. The days have come and gone where you can trust the endpoint to have reserved bandwidth. The developers need to go back to the drawing board.
Terrible App - have complained multiple times to manufacturer
12/09/2025
Gump4487245

This app is bad. Granted, SIP applications are tough. However, when I compare this to MS Teams it is POOR. For example: 1) Want to see a phone number in the history? Odds are this isn’t your day. Maybe close and reopen this app. Or tomorrow might be better. 2) Text messaging from this app is clunky. It feels like the app is TRYING to draw the screen but can’t (Electron?). 3) The contacts search doesn’t. 4) Don’t even get me started on the phone call quality. I’m a 20+ year veteran of networking, I know SIP protocol, and there is just NOT a combination that works reliably. Alternate SIP ports, TCP mode, it’s all pretty bad. The days have come and gone where you can trust the endpoint to have reserved bandwidth. The developers need to go back to the drawing board.
Texting Subpar, everything is good
09/27/2020
KyleTG83
Receiving texts has constant glitches. Most times, texts do not show up until I open the app and refresh. Notifications for texts don’t work and I have check to make sure I have them on. Notifications on Apple Watch doesn’t work well either. I used to use RingCentral and loved the app and it always worked well. Never missed a call or text. I can’t say the same for Cytracom. I wish our company stayed with RingCentral instead. This app is how almost half our staff communicate. Other than that, phone calls mostly come through and sound is good. There is no way to add Cytracom specific contacts to keep business separate from personal. I guess they didn’t think that through well enough.
Texting Subpar, everything is good
09/27/2020
KyleTG83

Receiving texts has constant glitches. Most times, texts do not show up until I open the app and refresh. Notifications for texts don’t work and I have check to make sure I have them on. Notifications on Apple Watch doesn’t work well either. I used to use RingCentral and loved the app and it always worked well. Never missed a call or text. I can’t say the same for Cytracom. I wish our company stayed with RingCentral instead. This app is how almost half our staff communicate. Other than that, phone calls mostly come through and sound is good. There is no way to add Cytracom specific contacts to keep business separate from personal. I guess they didn’t think that through well enough.

• Improved audio routing for voicemail and audio messages, including AirPlay support and easier output selection. • Improved call reliability by keeping call registration refreshed when the app is opened, after login, and while running in the background. • Fixed an issue that could cause audio output to switch unexpectedly while playing voicemail or audio messages. • Improved voicemail behavior when contact information changes or users switch accounts. • Fixed issues that could cause crashes while viewing or refreshing voicemail. • Improved reliability for incoming calls when the device is locked. • Additional stability and performance improvements.

Version 26.9.3 1d ago

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Cytracom LLC
Size: 72.7 MB
Category: Productivity
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Contains
Messaging and Chat