One of the not so good agencies. First all of it is such an inconvenience to work an orientation shift before you can even pick up any shifts. Also they are so quick to reject documentations and credentials it took me several tries to put in credentials because shift led wanted to keep rejected almost everything I submitted. And what a waste of time is it to go through all of the process to be drug screened and etc to not be able to pick up shifts. Even worse most of their shifts are far way from me. I live in Decatur, ga which is very far from Columbus, ga and warm springs ga instead of them looking for other facilities outside of the Columbus, ga area so their workers could have more variety they offer the same facilities that is no where close to Atlanta and wonder why no one picks up. No one lives near Columbus, ga. I’m sure the facilities aren’t even worth the drive to go all the way there. Also,when u need support the agents take forever to reach you so u do other things then the reach you a week or so later…….. I don’t ShiftMed…

I use several other agencies in addition to Shiftmed and feel qualified to give an accurate, unbiased review. The app is user-friendly and intuitive. It is easy to adjust the search parameters like location, pay $, dates, shifts. Clocking in and out is also simple although recently over the past week, I’ve had issue with clocking in, the button I tap to “clock in” does not seem to work. I really like the ‘next day pay’ feature, wherein you work a shift and can get paid 50% the next day. If you enjoy working for yourself and getting to choose when and where you work, this is the perfect agency for you. A suggestion for improvement: I will often notice that other staffing agencies are offering several dollars more per hour in wages than Shiftmed for work at the same facility. If Shiftmed could boost their pay by jusr $2-$3 dollars per hour, they would be more competitive with other agencies and people would be more likely work more shifts through them. At the same time, those other possibly higher-paying agencies are still requiring things like hand-filling out a time slip and faxing it at the end of each week. ShiftMed is more simple and does not have any kind of hassle like that. Also, the higher-paying agencies have higher cancellation rates, their lists of available shifts aren’t as up to date. Shiftmed has a very low cancellation rate and the shifts you select will almost always be up to date.

Just worked my first shift as a new CNA. Honestly, my experience so far has been great. The communication within the app works fairly well as I get a response within 36 hours, so it could be faster. The credentials, although tedious, are worth it because I loved training to be a CNA and I look forward to the work most of the time. But one thing about the credentials is that the additional ones are sometimes required by facilities or else you wont get as good jobs so I think they just should not have additional ones and just add them to the regular ones. Its easy to pick up shifts and to call out or cancel. They should make it easier to change your work location though as I am also a student at VCU in Richmond and I primarily live near DC so there is a lot of traveling that I do and I can’t change my primary work vacation even though I am certified all across VA.

I would give zero stars if I could. Myself like others are looking to work agency, as it’s flexible and less stress. I am stressed just trying to complete my onboarding. You have to pay everything out of pocket, which most of us do not have extra funds. I did a screening for another job that the facility paid for and they gave me access to my medical records, so I submitted that to ShiftMed to give them a try. I have been going back and forth since August to be able to pick up shifts and it’s a run around. They say everything is complete then turn around saying I need to submit more documents, I just keep resubmitting the same information than get ran through agent. I had created my account years ago as a new CNA, but was not comfortable giving this a try. My certification in the system is expired and they fail to update it to my current certification, than give me a ring around that I am no longer certified which is false. This has been more of a hassle than anything. Three months to complete onboarding and it’s still a run around when I have provided all the necessary information. This company is disorganized and a joke for the patients that need care.