Fresh Thyme 4+

Only giving 2 stars because the store staff is so helpful and kind and they deserve 5 stars all the way. The app however is the worst! So hard to find things and checkout is cumbersome. Weirdly I always receive a text confirming that my order is received, but NEVER receive the text that my order is ready in advance and have to go to the email and call the store when I arrive. This is annoying for me and although they never say anything, it has to be annoying for the store staff as well. After my order is picked up already, I get several texts back to back asking if I’ve picked up my order and then asking for a review. Please, please fix this! And please work on fixing the shopping in the app as well to make it more user friendly!

I think of you as the healthiest grocer in the Columbus Ohio area. I am aghast that you would bow to carrying Bill Gates the eugenicist’shorrible products. You realize he has already made malaria and typhoid vaccines for the people of Kenya so they will be infertile ‼️Do you know how these Impossible products are made? They use animal cancer cells because they divide fast. This is what you want to put in your store! My friends and I are ready to look elsewhere to shop if you are going to continue to handle this line. People that don’t know any better are going to buy it thinking it’s a healthy alternative when scientists don’t even know what long range harm it’s going to do to humans. Not very smart of you.😡

I don’t understand why it is so difficult to navigate your sites. I usually end up calling the store to get my answers. They generally report that they are ‘having problems with the website’. Hopefully this will be fixed soon, it’s been a problem for months and I’d like to shop at FT more often but I don’t want to make the 30+ min drive without knowing if things are available. Thanks.