Alight Well

Name: Alight Well
Rating: 4.7 (1636 reviews)
Author: Alight Solutions, LLC

Health & Fitness

Free · Designed for iPad

1.6K Ratings
Ages

13+
Years
Category

Health & Fitness
Developer

Alight Solutions, LLC
Language

EN
English
Size

67.2
MB

With the Alight Well app, you can: • Conveniently access all your personal wellbeing benefits & resources from a single app. • Join health challenges, via Alight Well’s integration with Apple Health and major fitness and health trackers. Alight Well is available for the employees and benefit participants of companies that partner with Alight Solutions to administer their wellbeing program.

Ratings & Reviews

4.7

out of 5

1.6K Ratings

Fix the Password Change
06/06/2025

William1010101
Required password change? But doesn’t let you do it with an iPhone password manager. Including the iCloud one. Also cannot paste your password in.
Fix the Password Change
06/06/2025

William1010101

Required password change? But doesn’t let you do it with an iPhone password manager. Including the iCloud one. Also cannot paste your password in.
C Service/ poorly written instructions
01/07/2025

Vjdxkgaxj
Whoever wrote their instructions did not try very hard. I ask customer service about the preventative exam rewards and the only information they can give me is the same page. I am literally looking at. There is no fine print, somehow a physical doesn’t count as a preventative, but only vaccines however it says that they are recommended not required for it. The only prerequisite according to them is the actual preventative exam- WHICH DOESNT COUNT?! Even a physical which is the definition of preventative care. Aka get your toxic shots or no rewards, even though it says you’ll get one. Apparently if you finish a journey before doing the health assessment for their data collection they don’t count either but I haven’t seen that written anywhere either. They have no phone number, no higher up to speak to, and hardly understand what I’m asking.
C Service/ poorly written instructions
01/07/2025

Vjdxkgaxj

Whoever wrote their instructions did not try very hard. I ask customer service about the preventative exam rewards and the only information they can give me is the same page. I am literally looking at. There is no fine print, somehow a physical doesn’t count as a preventative, but only vaccines however it says that they are recommended not required for it. The only prerequisite according to them is the actual preventative exam- WHICH DOESNT COUNT?! Even a physical which is the definition of preventative care. Aka get your toxic shots or no rewards, even though it says you’ll get one. Apparently if you finish a journey before doing the health assessment for their data collection they don’t count either but I haven’t seen that written anywhere either. They have no phone number, no higher up to speak to, and hardly understand what I’m asking.
Absolutely horrible app
09/29/2025

artfanatic44
It doesn’t surprise me. My employer uses this company. I’ve never hit so many brick walls in the operating programs from said employer. This app is the most unfriendly user app. There is no absolute information given pertaining to creating a team on any given challenge. Like it should have a leader board with captain then all the participants that come on board. Shoot! It doesn’t even display the team name. It doesn’t explain how to achieve the prize other than “raffles” but then it doesn’t give info on how to get raffles! I literally had to google for info! Not much thought went into the creation of this app and it shows.
Absolutely horrible app
09/29/2025

artfanatic44

It doesn’t surprise me. My employer uses this company. I’ve never hit so many brick walls in the operating programs from said employer. This app is the most unfriendly user app. There is no absolute information given pertaining to creating a team on any given challenge. Like it should have a leader board with captain then all the participants that come on board. Shoot! It doesn’t even display the team name. It doesn’t explain how to achieve the prize other than “raffles” but then it doesn’t give info on how to get raffles! I literally had to google for info! Not much thought went into the creation of this app and it shows.
Can’t Get Past Initial Screen
01/08/2025

Nathan013487
Couldn’t get past the initial “Find your sponsor organization” screen for the entire year of 2024 (got an error stating: “Please verify your network connection and try again.”) despite multiple attempts to reinstall the app throughout the year. Tried again at the beginning of 2025 and it finally worked!… only for it to log me out after a week and give me the same error. It’s great when it works but useless when it doesn’t.
Can’t Get Past Initial Screen
01/08/2025

Nathan013487

Couldn’t get past the initial “Find your sponsor organization” screen for the entire year of 2024 (got an error stating: “Please verify your network connection and try again.”) despite multiple attempts to reinstall the app throughout the year. Tried again at the beginning of 2025 and it finally worked!… only for it to log me out after a week and give me the same error. It’s great when it works but useless when it doesn’t.

Bug fixes and performance improvements.

Version 2.07

08/29/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics