Samsara Fleet

Name: Samsara Fleet
Rating: 4.7 (919 reviews)
Author: Samsara Networks, Inc.

Business

Free · Designed for iPad

919 Ratings
Ages

4+
Years
Category

Business
Developer

Samsara Networks, Inc.
Language

EN
English
Size

128.5
MB

Samsara Fleet is built for fleet managers on the move. Whether you are in the office, in the field, or on your way home, the Samsara Fleet mobile app helps you: - Track every asset. See real-time vehicle locations, diagnostics, and sensor data at your fingertips. - Stay on top of operations. Get real-time alerts and investigate incidents right in the app. - Keep your team productive. See Hours of Service at a glance and easily navigate to any driver. - Streamline driver communication. Call drivers in a single click, or send messages directly to the Samsara Driver App. - Improve safety in the moment. Review safety events, download HD dash cam footage, and easily share videos in the field. - Quickly respond to customers and instantly share live ETAs.

Ratings & Reviews

4.7

out of 5

919 Ratings

Very user friendly
02/08/2024

Kelly / Samsara User Admin
We’ve only been using Samsara for a little over a week. The mobile app is very user-friendly, GPS locations load fast, almost immediately we like the view both on mobile and desktop, the loading time, the ease of the reports, the multitude of reports that we can get.The number of features Samara has is very beneficial. It all allows you to turn these features on or off depending on your needs. we have already recommended Samsara to another business.
Very user friendly
02/08/2024

Kelly / Samsara User Admin

We’ve only been using Samsara for a little over a week. The mobile app is very user-friendly, GPS locations load fast, almost immediately we like the view both on mobile and desktop, the loading time, the ease of the reports, the multitude of reports that we can get.The number of features Samara has is very beneficial. It all allows you to turn these features on or off depending on your needs. we have already recommended Samsara to another business.
Customer service is the worst !!
07/20/2023

Alainalc
I’ve been a customer since 2022 and I regrets getting samsara , if you haul produce do not get samsara I say that again DO NOT GET SAMSARA . I’ll give you a couple of examples of the bad customer service. I have a ticket since may that no one in samsara seems to care I have to be calling and calling yes that’s right 2 months and no one can resolve it. Second the customer service in Mexico is the worst. It’s a constant battle with my sales consultant just to get an order in , like a said before I have to be calling and callling just to be ignored that’s right just to be ignored . They don’t care about your business they just want your money if a gate away device breaks well good luck getting it replaced. Bottom line look somewhere else check motive or geotab of you run produce samsara doesn’t work well hauling produce.
Customer service is the worst !!
07/20/2023

Alainalc

I’ve been a customer since 2022 and I regrets getting samsara , if you haul produce do not get samsara I say that again DO NOT GET SAMSARA . I’ll give you a couple of examples of the bad customer service. I have a ticket since may that no one in samsara seems to care I have to be calling and calling yes that’s right 2 months and no one can resolve it. Second the customer service in Mexico is the worst. It’s a constant battle with my sales consultant just to get an order in , like a said before I have to be calling and callling just to be ignored that’s right just to be ignored . They don’t care about your business they just want your money if a gate away device breaks well good luck getting it replaced. Bottom line look somewhere else check motive or geotab of you run produce samsara doesn’t work well hauling produce.
Great Company w Great features!
04/10/2020

XPD Trans
We have been with Samsara since the implementation of ELD. They have been working very hard to work with customers and making their system more streamlined and user friendly. This is just one of their features where you get to see your entire fleet on one app. They are constantly innovating and adding new features to make the user experience super easy and friendly. Recommend.
Great Company w Great features!
04/10/2020

XPD Trans

We have been with Samsara since the implementation of ELD. They have been working very hard to work with customers and making their system more streamlined and user friendly. This is just one of their features where you get to see your entire fleet on one app. They are constantly innovating and adding new features to make the user experience super easy and friendly. Recommend.
Bad experience
12/14/2022

MP Singh
salesman Ben Chung send me cameras and said that contract will start after 30 days trial. And I send them return request within to 30 days trial time because I couldn’t get time to even open there box. So cameras never used not even for second but they still charge me over $3400 for full contract. It’s over 2 years now and I’m still waiting for my refund. I send them multiple emails and tons of calls but they never refund. Sometimes over the phone even they agreed to refund but that never happened. Salesman Ben’s service very disappointing. One star for products only because there products it self not bed but they don’t care about there customers.
Bad experience
12/14/2022

MP Singh

salesman Ben Chung send me cameras and said that contract will start after 30 days trial. And I send them return request within to 30 days trial time because I couldn’t get time to even open there box. So cameras never used not even for second but they still charge me over $3400 for full contract. It’s over 2 years now and I’m still waiting for my refund. I send them multiple emails and tons of calls but they never refund. Sometimes over the phone even they agreed to refund but that never happened. Salesman Ben’s service very disappointing. One star for products only because there products it self not bed but they don’t care about there customers.